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FearlessLA1's avatar
FearlessLA1
3 years ago

Sims 4 Xbox one Paint mode for pets in create a sim

Hello.. so I’m trying to use the paint mode to edit a pet in create a sim, but every time I click paint the sims 4 game closes out on my Xbox. I have a Xbox in two different rooms. One is older and t...
playstation
xbox
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Hey there @FearlessLA1,

Are you seeing a specific error message or error code when this happens? 

Do you see crashing or even lagging in any other areas of the game, like entering or exiting build mode, or saving your game?

FearlessLA1's avatar
FearlessLA1
3 years ago
@EA_Solaire So I just tried something… I pressed the add pet option in create a sim and it added a random cat.. I pressed paint and it works!! So I place my pet I had saved and tried to click paint mode so I can finish him, but soon as I clicked paint mode that pet I have saved closes the game out. I tried another saved pet I been trying to use paint mode on and he closes the game out too.. but a new added pet isn’t closing the game when I press paint mode.. I’m so confused by this! Why won’t my saved pets work?? So I have to restart them over again,. I’m so sad!
  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @FearlessLA1 

    So sorry for the delayed reply on this! If you're still experiencing this issue, please post in the current open bug report being tracked here. 

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