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he5v67nv445's avatar
2 years ago
Solved

Stuck in cas

I play on the ps4 with no mods or cc. I was editing a sims in cas when it got stuck with all the circle buttons around the sim. I couldn't click on anything but I could move between buttons and my si...
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    @he5v67nv445 

    Gotchya, in that case let's run through the following to clear this up:

    Turn off Your system completely, let it sit for a few minutes and power it back on. 

    Check that your game is fully updated:

    • Go to the PlayStation home screen. 
    • Highlight the game you're playing and press the Options button on your controller.
    • Select "Check For Update" and install any updates that are available.
    • Restart the Console completely.

    Make sure your console system software is up to date

    • Select Settings at the top of the PlayStation home screen.
    • Choose "System Software Update" and allow any system updates to install.
    • Reboot your PlayStation.

    Uninstall and Reinstall the game:

    • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
    • Select a game or application.
    • Set check marks beside the data you wish to delete or Select All.
    • Select Delete > then OK to confirm your decision.

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