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Queen_Crafts's avatar
Queen_Crafts
Seasoned Newcomer
3 months ago

The Sims 4 PS4 Won’t Load 🫠

I was in the middle of gameplay in CAS and the game crashed and went to the destination world screen. I restarted the game and it wont load past the destination worlds. Anyone else have that issue?
crashing
launching
playstation
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 months ago

Heya Queen_Crafts​ 

Let's give the following steps a try:

Turn off Your system completely, let it sit for a few minutes and power it back on.

Check that your game is fully updated:

  • Go to the PlayStation home screen. 
  • Highlight the game you're playing and press the Options button on your controller.
  • Select "Check For Update" and install any updates that are available.
  • Restart the Console completely.

Make sure your console system software is up to date. 

  • Select Settings at the top of the PlayStation home screen.
  • Choose "System Software Update" and allow any system updates to install.
  • Reboot your PlayStation.

Having issues with a system software update? Follow these guides:

Uninstall and Reinstall the game:

  • Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
  • Select a game or application.
  • Set check marks beside the data you wish to delete or Select All.
  • Select Delete > then OK to confirm your decision.

 

If you're still having issues after trying these steps, be sure to let me know! 

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