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yknehnet5399's avatar
yknehnet5399
Newcomer
1 month ago

The Sims 4 wont load past sign in on PC Xbox Cloud Gaming

I have played the sims 4 through PC cloud gaming just the other day. Now, the game launches to the start menu. It asks which Xbox profile to select. Once I select my profile, the game is stuck in the loading screen and nothing happens. If I hit 'Enter' on my keyboard, the stream automatically disconnects and sends me back to the Xbox App. I am not sure what to do because all of the tips are to verify files. I have no files since I am streaming the game. I tried redownloading the app, I tried using a browser, I tried my phone, and I get stuck at the same spot. Any suggestions?

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Heya yknehnet5399​ For any issues with cloud gaming through the Xbox App, you'd want to get in contact with Xbox support here so they can look into this a bit further with you.