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PepperStark77
Rising Rookie
12 days ago

User Agreement Pops Up 2 to 3 times daily

   The user agreement keeps popping up 2 to 3 times daily? Why? I play on XBox. I've un-installed game and reinstalled. I've unplugged my xbox everytime bc otherwise all my builds and saved data disa...
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EA_Solaire
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12 days ago
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Hi there PepperStark77 

Please be sure to fully open the user agreement by pressing the Square and Triangle button on your controller- from here be sure to accept the agreement. 

Once you've fully accepted the user agreement, this should prevent it from showing each time you launch the game, and allow you to save your game progress. 

PepperStark77's avatar
PepperStark77
Rising Rookie
7 days ago
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I did what you suggested and the user agreement is still coming up. Then it wipes away all my content again. And again and agin. If this continues I will just uninstall and never play again! I'm getting very angry! I have to unplug my xbox then load it again wait for all the packs to load. This should not be happening over 50 times a week or more!! I pressed the x. And scrolled down on both. All the way. There are other games this does not happen on. Did not happen until update! 

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,356 PostsLatest Activity: 28 days ago
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daily","id":"message:12020573","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:2349599"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-consoles-en"},"conversation":{"__ref":"Conversation:conversation:12020573"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12020573"},"body@stripHtml({\"truncateLength\":200})":"    The user agreement keeps popping up 2 to 3 times daily? Why? I play on XBox. I've un-installed game and reinstalled. I've unplugged my xbox everytime bc otherwise all my builds and saved data disa...","body@stringLength":"331","rawBody":"

   The user agreement keeps popping up 2 to 3 times daily? Why? I play on XBox. I've un-installed game and reinstalled. I've unplugged my xbox everytime bc otherwise all my builds and saved data disappears. I can't do anything else. This has never happened before. This started after new update. 

 

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I did what you suggested and the user agreement is still coming up. Then it wipes away all my content again. And again and agin. If this continues I will just uninstall and never play again! I'm getting very angry! I have to unplug my xbox then load it again wait for all the packs to load. This should not be happening over 50 times a week or more!! I pressed the x. And scrolled down on both. All the way. There are other games this does not happen on. Did not happen until update! 

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I did what you suggested and the user agreement is still coming up. Then it wipes away all my content again. And again and agin. If this continues I will just uninstall and never play again! I'm getting very angry! I have to unplug my xbox then load it again wait for all the packs to load. This should not be happening over 50 times a week or more!! I pressed the x. And scrolled down on both. All the way. There are other games this does not happen on. Did not happen until update! 

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Hi there PepperStark77 

\n

Please be sure to fully open the user agreement by pressing the Square and Triangle button on your controller- from here be sure to accept the agreement. 

\n

Once you've fully accepted the user agreement, this should prevent it from showing each time you launch the game, and allow you to save your game progress. 

","body@stringLength":"566","rawBody":"

Hi there  

\n

Please be sure to fully open the user agreement by pressing the Square and Triangle button on your controller- from here be sure to accept the agreement. 

\n

Once you've fully accepted the user agreement, this should prevent it from showing each time you launch the game, and allow you to save your game progress. 

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