Product: The Sims 4
Platform:Xbox Series S
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 8.0.1.8.0.2
What expansions, game packs, and stuff packs do you have installed? All except: strangerville, journey to Batuu, Luxury party, cool kitchen, spooky stuff, movie hangout, fitness, bowling night,
Steps: How can we find the bug ourselves? Let the player be able to save
What happens when the bug occurs? Can’t save game, game file disappears, gallery won’t load, lots won’t load
What do you expect to see? If I click: “save” I expect my game to save without the save file being deleted and I expect to be able to see the gallery
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. This occurred after I installed the “Werewolves” pack
Notification says “can’t save (error:0)
Community Manager
