Forum Discussion

Rising Novice

4 years ago

Solved

[XB] Game failed to Save: Error Code 0

Haven’t posted here today so hope I’m doing this right. Noticed last week that I can’t save my game at all. I play on the Xbox and it comes up with error code 0. It’s really annoying so I’ve stopped ...

playstation

xbox

PoptartJuniper
4 years ago
@emlondon89 I'm trying to see if I can get any additional information about this error code. This code does not appear very often.

You can try uninstalling the game and all expacs and reinstalling again.

HWBFHKEWV

3 years ago

Hi, I'm having a problem with my sims 4 saving. I had recently bought the growing together expansion pack and this issue arose soon after.

Error code 0 pops up every time I try and save my game. When I reload the game my save is completely gone from the save menu. Aswel as this all the photos in my game have gone black and a lot of rhe lots that I had never played in before have a caution sign above them. Many of rhe apartments in San mysuno I can't click into either as a grey llama fills my screen when I try and click them. I have tried multiple times to restart my console and plug out all the wires and I know it isn't a storage problem as I have loads of storage left on my xbox. I'm just wondering did anyone else have this problem too and is there a solution.

Thanks

simsplayer818

Hero

3 years ago

@HWBFHKEWV It may be linked to the photos. Try deleting every photo you have taken and avoiding taking any more. I know that's extreme and it's very disappointing but that's what I had to do based on advice on here and from Microsoft. I had to start a new game without taking photos or downloading from the gallery. I miss these features but unfortunately had no other option. It's beyond frustrating that this is still happening to players and I don't know if it's ever going to be fixed because it's been happening for so long.
I hope this helps. This is truly one of the worst console bugs and it only seems to happen with the Sims 4.
You could try this:
Reset your console and select "Keep my apps and games"
Uninstall and reinstall your content
Clear locally saved data
Start a new game to test
Avoid using gallery content or lots with photos
I wish there was an easier fix, I hope this helps. Good luck.

simsplayer818
Hero
3 years ago
So, I thought it was safe to use the Library. I know it's not safe to use the gallery in my game (and on more than one Xbox one/series S) without getting error codes but I thought my library would be ok. I used rooms I'd created and that seemed ok, no error codes.
So I tried to download a lot from the library which I'd also saved to the Gallery. Big mistake. Now I'm getting error messages about my saves. There isn't a code this time but every time I start up my game I get an error message that says the following:
The saved data we have on the Xbox network for the Sims 4 is different from the data on this console. It shows me 2 save options to load from, my last game which has successfully saved to my Console and the day before which is saved to the cloud. I choose my most recent game and it does a data synch. My progress is there.
I'm anxious about the next action I take because my game obviously isn't saving to the cloud. There is a massive problem here using the gallery and the library. It shouldn't be affecting people's save files but it's been doing this for years now. I'm adding it here, despite as yet seeing no code because it is obvious to me that it's linked.
I'm just rebuilding my game now, since I had to delete everything in January to try and fix crashing. I hope I'm not going to lose it all again.