Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.73.4.2300
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, City Living, Cottage Living, Desert Luxe kit, Discover University, Get Famous, Get Together, Island Living, Kids Room Stuff, Little Campers Kit, Parenthood, Realm of Magic, Seasons, Tiny Living, Vampires, Werewolves
Steps: How can we find the bug ourselves? I dont know
What happens when the bug occurs? every time I try save the game 'error code 0' appears and it refuses to save, it also deletes the previous save of that file. Using 'save as' doesn't work either. And when I'm in game and build something then go to a different lot and come back the changes I made to the build aren't there
What do you expect to see? for it to save and progress to be kept in game
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I have plenty of storage on my xbox after uninstalling all of the other games I had so that isn't the problem, and I've tried restarting the console many times. All other help I find online is directed towards PC users only. This has been going on for weeks and Ive lost many important save files because of it, I cannot play and if this isn't fixed I'd like support or a refund to move all packs I've bought onto my Mac
