Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? 1.76
What expansions, game packs, and stuff packs do you have installed? Get to Work, Get Together, City Living, Cats & Dogs, Seasons, Get Famous, Island Living, Discover University, Eco Lifestyle, Snowy Escape, Cottage Living, High School Years, Outdoor Retreat, Dine Out,Vampires, Parenthood, Jungle Adventure, StrangerVille, Realm of Magic, Star Wars: Journey to Batuu, Dream Home Decorator, My Wedding Stories, Luxury Party Stuff, Cool Kitchen Stuff, Movie Hangout Stuff, Laundry Day Stuff, Moschino Stuff, Tiny Living Stuff, Nifty Knitting Stuff, Paranormal Stuff, Throwback Fit Kit, Bust the Dust Kit, Industrial Loft Kit, Incheon Arrivals Kit, Blooming Rooms Kit, Moonlight Chic Kit, Little Campers Kit, Desert Luxe Kit, Pastel Pop Kit, Everyday Clutter Kit, Bathroom Clutter Kit
Steps: How can we find the bug ourselves? Attempt to save the game
What happens when the bug occurs? The game failed to save. Error Code: 0.
What do you expect to see? The game should save
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
I started playing today and about 2 hours into the
game. When I tried saving, I encountered the
following error.
The game failed to save. Error Code: 0.
After the first error, the game saved on the second
attempt, and a few hours later, the same error
occurred when I tried to save the game.
eventually saved and exited the game. It seemed
like everything went through as normal until
booted up the game again and found that the
complete save file had disappeared. I have been
playing on that save file since 2020 it is my oldest
and biggest save file it had multiple generations in it.
