Xbox one Sims 4 won't load
I cannot load the game up as it just freezes and won't load. I've uninstalled and reinstalled the game and I've tried going about it with being offline but neither of those things have worked. I'm so...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerLet's see if clearing the alternate MAC address will help. To do that, follow these steps:
Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"
Try loading into the Sims 4 again and see what happens.
Thank you! I had the same problem and clearing the alternate MAC address fixed it for me! You're a life saver, I haven't been able to play in days and thought maybe I had just downloaded too many things from the gallery!
- EA_Aljo
Great! I'm glad to hear it! If you have any other issues, please create a new thread for them or respond to one that is more current. Due to this thread being outdated, I'm going to lock it as we don't allow "necro-posting". Thanks!
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