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def3ct0r's avatar
def3ct0r
12 months ago
Solved

Xbox Series X - No CAS Audio

Hello. Recently, I encountered some audio prooblems when in CAS mode-- I can't hear any Sims' voice whatsoever. I uninstalled everything, reinstalled, but the problem is still there. I tried without...
playstation
xbox
  • EA_Aljo's avatar
    EA_Aljo
    12 months ago

    Hi there, @def3ct0r 

    Do you happen to have your audio settings set to surround sound, but don't have a surround sound system? If so, change your settings so that they're set to stereo. Let me know if that helps or not. Thanks!

Mitsaras1985's avatar
Mitsaras1985
New Vanguard
12 months ago

Hi, @EA_Aljo

Thanks so much for the help! You were right, my audio setup on Xbox was on Surround 7.1, which was not the right one. I selected the Stereo one, and my Sims have voice again in CAS!

Thank you for the help, again!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
12 months ago

@Mitsaras1985 @def3ct0r 

You're very welcome! Please reach out again if you have any other issues. Happy Simming 🙂

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