Forum Discussion
EA_Solaire
Community Manager
3 hours agoHey there stepry
If your Xbox isn't able to sync your data from the cloud, that typically indicates that you have a poor connection to the Xbox network. You can try the steps in the article here to improve that connection, and if you're still having issues after trying this, I'd recommend getting in contact with Xbox support directly so they can look into this further with you.
stepry
1 hour agoSeasoned Newcomer
Thanks for response. I will do that. I will say I don't have any issues connecting to any of my other games.