[XB/PS] DLC pop-up stuck on screen

I'm having the same issue, but on Xbox i bought the new reaper game pack and can't use it at all because I am stuck on the home page.

I don't know how to report something to ea.

I also noticed that the "welcome to" DLC pop ups and Sims delivery pop ups seem to trigger it.

As you can't touch them at all the cursor goes behind them, making you restart the game for every single dlc you have so the"welcome goes away.

And the freeze happens as soon as it finishes.