[XB/PS] DLC pop-up stuck on screen
I just purchased and installed new packs on my PS5, the new dlc info pops up and I can't back out of it without fully closing my game. None of the button commands work.
[CM Edit: Title update]
Forum Discussion
Language I'm playing in, English
System, Xbox one
How to recreate,
( Uninstall game, delete all info, even back up, have ea account linked, install at least one game DLC,run game,set up "family" save, exit game,re enter game.
Welcome screen will have the" welcome to x pack here's what's New " pop up.
First sign bug is present,( you will not be able to remove the pop-up it will block the screen) either press Start or simply exist the game and re enter to trigger controller lock, game unusable bug.)
I'm on Xbox so there's no cc or mods, I can't access those things,i haven't tried to do anything with the files because I can't.
The worst part is that uninstalling the game doesn't even fix the problem if i don't completely delete its data from everywhere.
I'm worried it's corrupting the saved content on my EA account.
A bit of note this didn't happen before the update after I finished the cozy celebrations Event.
If anyone knows a fix please let me know I've been looking forward to playing life and death and I just bought it.
I can't give pictures i can't begin to understand how they would help,as to you they would just look like the home screen.
I don't know if it will help but the issue fixes itself temporarily if I put the Xbox in "offline mode" so the game is not receiving Internet.
But as soon as I link it again the controller becomes unusable again.
I'm New here and on Mobile I posted like this because I literally can't figure out how to do it any other way.
Sorry if this is in the wrong place,if you can move it please do that instead of removing it,i really want this bug to be made public because I currently can't use the game at all, and I want to know if anyone has found a fix.
Okay so for people who are experiencing this, the only thing that I got to"fix" it was disconnecting the Internet and loading into the game with it un attached to the ea account.
Whatever happened did infact back itself up using my account.
But I don't know how long this "fix" will last.
Whatever is going on,is triggered by pop-ups,the sins delivery, the event, and the "here's what's new" DLC welcomes have all caused the home screen to freeze and not move.
I would love to know what happened if anyone has any clue please let me know.
How do you do that? I play on PS5. Don’t you need have it connected to the internet to load the game up? Also, how do you get to your game without logging into your account.
