All Lots/Households/Rooms saved in Library Gone
I opened My Library on 11/20/23 and found that all of my lots, households, and rooms were gone, with only the Maxis lots and households in My Library. I can save new lots, households, and rooms, and they appear after I restart the game, but everything I had in My Library previous to 11/20/23 is gone. After reading a few similar posts and trying what those people suggested to no success, I'm at a loss. So far I've checked my Tray and I have 539 files, which I've tried taking out and putting back in, putting in only half to see if maybe I have too many, or just putting in 5-10 at a time, but none of those have helped. I've tried doing a factory reset of my game folder, and then moved the old Tray items into the new Tray, and that didn't work. I've tried turning on Include Custom Content on each of these tests as well as checked that Hide Reported Content is not selected, but I still can't get my old Tray files to appear in My Library. Any suggestions?