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shadyshadyyyy's avatar
shadyshadyyyy
2 years ago

Can’t play because of the pop up won’t go away

This pop up won’t go away! I tried updating and redownloading, but it still pops up and would freeze my game when I press the ‘x’ button. I got it to work for the first time but once I loaded in and ...
mac
  • shadyshadyyyy's avatar
    shadyshadyyyy
    2 years ago

    The same thing would happen again, but after trying to load the game about four more times it started working again


    edit: it’s still doing the same thing after trying to load the game about four times

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      2 years ago
      @shadyshadyyyy

      So you tried it four times and it then worked. For some reason it then appeared again and you tried four more times and it didn't work each time? Sorry, your last post is a little confusing.

      Have you tried a new Sims 4 folder by moving the current one to the desktop so the game creates a new one? If not, please do so. None of your current user data will be loaded and you will have to hit Esc to get rid of all the popups for all your installed packs/kits. If it crashes again please state which pack the popup was for when it crashed.
      • shadyshadyyyy's avatar
        shadyshadyyyy
        2 years ago

        Hello, sorry for answering really late and my previous post was confusing! 

        I was wondering I was wondering how I would move the current folder to my desktop. 

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