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twinbri's avatar
twinbri
5 years ago
Solved

Can't Move My Game or Change Game Location to an External Hard Drive with Origin

Hello all, As EA Customer Service is not at all helpful, I have turned to this community to hopefully get some tech support. I currently play the Sims 4 on my MacBook Air running macOS Catalina 10.1...
mac
  • Bluebellflora's avatar
    Bluebellflora
    5 years ago
    @twinbri

    Make sure Origin has Full Disk Access in System Preferences > Security & Privacy > Privacy.
Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago
@twinbri

Hmm, not sure what the issue is. You could try reformatting the drive again? Name it differently though.
twinbri's avatar
twinbri
5 years ago

@Bluebellflora  That worked, thanks!

If anyone is looking for some sort of answer:

On my Mac, I went into Applications > Utilities > Disk Utility selected my hard drive under External and clicked erase at the top (will erase your hard drive completely). Then I picked MS-DOS (FAT32) as the format and picked a new name for the hard drive. After, I went into Origin > Preferences  > Installs & Saves  > Change folder and manually wrote /Volumes/ExternalHardDriveName as the Directory. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago
    @twinbri

    Great! Was it Mac OS Extended (Journaled) before? Not that that should cause an issue.

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