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twinbri's avatar
twinbri
5 years ago
Solved

Can't Move My Game or Change Game Location to an External Hard Drive with Origin

Hello all, As EA Customer Service is not at all helpful, I have turned to this community to hopefully get some tech support. I currently play the Sims 4 on my MacBook Air running macOS Catalina 10.1...
mac
  • Bluebellflora's avatar
    Bluebellflora
    5 years ago
    @twinbri

    Make sure Origin has Full Disk Access in System Preferences > Security & Privacy > Privacy.
Bluebellflora's avatar
Bluebellflora
Hero+
5 years ago

@twinbri 

Try this:

  1. In Origin > Installs & Saves > Game Library Location click on Change Folder 
  2. In the left side click on Computer then double click on the '/' that appears next to a picture of your hard drive in the right side. You should see four folders in the right now - Applications, Library, System, Users.
  3. In the field at the bottom, where it says Directory, type in /Volumes/[the name of your external] then hit Enter. For example, my external is called Backup and shows Backup when plugged in in Finder, so the file path is /Volumes/Backup.
  4. The window will disappear and reappear again but you may not see your external. That's ok, quit Origin then reopen it. You should get a Gatekeeper message popping up asking for Origin to have permission to access files on a removable volume. Just click Ok.
  5. Now repeat steps 1 to 3 and you should see the contents of your external in the window.
madame64's avatar
madame64
3 years ago

OMG ! After nothing has ever worked for me, I can now see my hard drive ^^ What should I do next ? 

I know this message comes a bit late, but thank you for your help 🙂

Edit: Now my games are being saved on / Volumes/(Name of hard drive). Can I now back up my saves, tray, mods etc... and uninstall/install my game without difficulty ? 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @madame64

    Can you explain further, I'm not understanding your setup and what you want to achieve.

    Have you crested the symlink to store your Electronic Arts of Sims 4 folder on an external drive?

    Is your game installed on the external drive?

    These are two very different things 🙂

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