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Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
Solved

[CURRENT ISSUE] Freezing, possible system lockup on Macs with AMD Vega GPUs

Since the September patch, 1.66.139.1220, Mac users with AMD Vega graphics cards have reported game crashing/freezing, eternal beach balling and complete system lockup when playing the Sims 4. This is very specific to these GPUs although there are currently widespread issues with other AMD GPUs as well. 

To find out which Mac you have click on the Apple in the menu bar then About This Mac. If you have a 15" MacBook Pro please click System Report > Graphics & Displays in the Info window to get further information on the discrete GPU your Mac has.

The models affected:

iMac Pro, all models (AMD Radeon Pro Vega 56 or 64)

2018 15" MacBook Pro (AMD Radeon Pro Vega 16 or 20, only models upgraded to Vega at point of sale)

2019 15" MacBook Pro (AMD Radeon Pro Vega 16 or 20, only models upgraded to Vega at point of sale)

2019 21" iMac (AMD Radeon Pro Vega 20, only models upgraded to Vega at point of sale)

2020 21" iMac (AMD Radeon Pro Vega 20, only models upgraded to Vega at point of sale)

2019 27" iMac (AMD Radeon Pro Vega 48, only models upgraded to Vega at point of sale)

This post from @twice_twotimes clearly explains what seems to be happening right before the game or system freezes. At the moment there is no definitely fix or workaround but users have reported the following can help mitigate the issue:

  • Disable Origin in-game
  • Lower graphics settings in-game
  • Close any other apps that use significant graphics power such as video/screen recording, streaming apps
  • Use the Sims 3 camera in-game

Please consider providing EA with your save files and the lastCrash files in your Sims 4 folder. Instructions on how to upload these can be found here or please PM @SimQARobo or myself with the files.

If you do not have a Vega GPU in your Mac but are having performance issues, please create a new thread with the full details of your Mac included in your opening post.

mac
  • Bluebellflora's avatar
    Bluebellflora
    6 years ago

    This issue now seems to be fixed in the 1.68.154.1220 November 2020 patch.

    Thanks all for confirming it now seems to be fixed. If you start experiencing issues again please post 🙂

228 Replies

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  • WillFoShizzle's avatar
    WillFoShizzle
    6 years ago

    iMac Pro 2017

    I just repaired and tried again, its so odd, everything works fine except gameplay. Gameplay won't work at all 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @WillFoShizzle

    Thanks. Now you've clarified the exact model Mac you have I have merged your thread into this one. Since the September patch there have been severe issues with AMD Vega GPUs in 3 specific model Macs. There is no current fix.

    For more info please read the opening post on page 1.
  • WillFoShizzle's avatar
    WillFoShizzle
    6 years ago

    ah I see, well im glad I am not alone in this issue. 

    thank you for your help and patience, I appreciate it 

  • aftksims's avatar
    aftksims
    6 years ago

    Hey @Bluebellflora, so I upgraded to Big Sur (beta) today. I am still unfortunately getting the freezing issue, the first several times it happened it bounced back and was functional but then finally gave out completely. Music was still playing in game but the weird graphics stayed on the screen.

    Interestingly this time I was able to toggle back to my desktop and open both activity monitor and console. Usually the computer would become completely unresponsive but this time it worked fine. I did have to force quit The Sims though.

    I took some photos of what activity monitor showed and also, this time, have spin reports in my console. These coincide to the times when I was getting the freezes in game. I am not sure if this would be helpful information to include. 

    Either way let me know. Thanks for your responsiveness here!

  • aftksims's avatar
    aftksims
    6 years ago

    Not sure if this will be helpful, I also have diagnostic reports now coinciding with the time of the game freeze issues. Here is an example of the most recent one. Sorry it's very long:

    Date/Time: 2020-10-11 12:39:36.186 -0700
    End time: 2020-10-11 12:42:09.622 -0700
    OS Version: macOS 11.0 (Build 20A5384c)
    Architecture: x86_64h
    Report Version: 32
    Incident Identifier: ACA27520-7E29-498F-95A2-8F7E98E2F7E9

    Data Source: Microstackshots
    Shared Cache: 345D8016-29D6-3143-87B8-78FC3FD7F451 slid base address 0x7fff20120000, slide 0x120000

    Command: The Sims 4
    Path: /Users/USER/*/The Sims 4.app/Contents/MacOS/The Sims 4
    Identifier: com.ea.mac.thesims4
    Version: 1.0 ⚽
    PID: 1655

    Event: cpu usage
    Action taken: none
    CPU: 90 seconds cpu time over 153 seconds (59% cpu average), exceeding limit of 50% cpu over 180 seconds
    CPU limit: 90s
    Limit duration: 180s
    CPU used: 90s
    CPU duration: 153s
    Duration: 153.44s
    Duration Sampled: 152.51s
    Steps: 88

    Hardware model: iMac19,2
    Active cpus: 6

    Fan speed: 1196 rpm

    Heaviest stack for the target process:
    45 thread_start + 15 (libsystem_pthread.dylib + 9415) [0x7fff204284c7]
    45 _pthread_start + 224 (libsystem_pthread.dylib + 27044) [0x7fff2042c9a4]
    43 ??? (The Sims 4 + 1944240) [0x10a29eab0]
    43 ??? (The Sims 4 + 1971915) [0x10a2a56cb]
    43 ??? (The Sims 4 + 2021390) [0x10a2b180e]
    18 ??? (The Sims 4 + 2010455) [0x10a2aed57]
    9 ??? (The Sims 4 + 2019084) [0x10a2b0f0c]
    3 ??? (The Sims 4 + 1959804) [0x10a2a277c]
    2 ??? (The Sims 4 + 1979969) [0x10a2a7641]
    1 ??? (The Sims 4 + 1980163) [0x10a2a7703]


    Powerstats for: The Sims 4 [1655]
    UUID: 021A026F-7842-3A19-A605-3D8D69B4F5B8
    App Version: 1.0
    Build Version: 1
    Path: /Users/USER/*/The Sims 4.app/Contents/MacOS/The Sims 4
    Architecture: x86_64
    Footprint: 2437.65 MB
    Pageins: 8 pages
    Start time: 2020-10-11 12:39:37.006 -0700
    End time: 2020-10-11 12:42:09.514 -0700
    Num samples: 88 (100%)
    Primary state: 24 samples Non-Frontmost App, Non-Suppressed, User mode, Effective Thread QoS Unspecified, Requested Thread QoS Unspecified, Override Thread QoS Unspecified
    User Activity: 0 samples Idle, 88 samples Active
    Power Source: 0 samples on Battery, 88 samples on AC
    45 thread_start + 15 (libsystem_pthread.dylib + 9415) [0x7fff204284c7]
    45 _pthread_start + 224 (libsystem_pthread.dylib + 27044) [0x7fff2042c9a4]
    43 ??? (The Sims 4 + 1944240) [0x10a29eab0]
    43 ??? (The Sims 4 + 1971915) [0x10a2a56cb]
    43 ??? (The Sims 4 + 2021390) [0x10a2b180e]
    18 ??? (The Sims 4 + 2010455) [0x10a2aed57]
    9 ??? (The Sims 4 + 2019084) [0x10a2b0f0c]
    3 ??? (The Sims 4 + 1959804) [0x10a2a277c]
    2 ??? (The Sims 4 + 1979969) [0x10a2a7641]
    1 ??? (The Sims 4 + 1980163) [0x10a2a7703]
    1 <Frontmost App>
    1 ??? (The Sims 4 + 1980017) [0x10a2a7671]
    1 ??? (The Sims 4 + 1979936) [0x10a2a7620]
    1 ??? (The Sims 4 + 1958265) [0x10a2a2179]
    1 <Frontmost App>
    2 ??? (The Sims 4 + 1963245) [0x10a2a34ed]
    1 <Frontmost App>
    1 ??? (The Sims 4 + 1963259) [0x10a2a34fb]
    1 <Frontmost App>
    1 ??? (The Sims 4 + 1959962) [0x10a2a281a]
    1 <Frontmost App>
    1 ??? (The Sims 4 + 1959946) [0x10a2a280a]
    1 ??? (The Sims 4 + 1963358) [0x10a2a355e]
    1 <Frontmost App>
    1 ??? (The Sims 4 + 1959826) [0x10a2a2792]
    1 tlv_get_addr + 22 (libdyld.dylib + 52264) [0x7fff2043ec28]
    1 ??? (The Sims 4 + 2019517) [0x10a2b10bd]
    1 ??? (The Sims 4 + 2019071) [0x10a2b0eff]
    1 ??? (The Sims 4 + 1982017) [0x10a2a7e41]
    1 ??? (The Sims 4 + 2019056) [0x10a2b0ef0]
    1 ??? (The Sims 4 + 2019036) [0x10a2b0edc]
    1 <Kernel mode>
    1 ??? (The Sims 4 + 2019020) [0x10a2b0ecc]
    1 ??? (The Sims 4 + 2018993) [0x10a2b0eb1]
    1 ??? (The Sims 4 + 1982033) [0x10a2a7e51]
    1 ??? (The Sims 4 + 1964993) [0x10a2a3bc1]
    9 ??? (The Sims 4 + 2010679) [0x10a2aee37]
    9 ??? (The Sims 4 + 1960497) [0x10a2a2a31]
    4 ??? (The Sims 4 + 23134496) [0x10b6d4120]
    4 ??? (The Sims 4 + 23451496) [0x10b721768]
    2 ??? (The Sims 4 + 23464876) [0x10b724bac]
    2 ??? (The Sims 4 + 22767504) [0x10b67a790]
    1 ??? (The Sims 4 + 22769216) [0x10b67ae40]
    1 ??? (The Sims 4 + 22768963) [0x10b67ad43]
    1 ??? (The Sims 4 + 23464949) [0x10b724bf5]
    1 ??? (The Sims 4 + 23452485) [0x10b721b45]
    1 ??? (The Sims 4 + 22752739) [0x10b676de3]
    1 ??? (The Sims 4 + 23453444) [0x10b721f04]
    1 ??? (The Sims 4 + 23069664) [0x10b6c43e0]
    1 ??? (The Sims 4 + 23398746) [0x10b71495a]
    1 <Frontmost App>
    3 ??? (The Sims 4 + 23174119) [0x10b6ddbe7]
    3 ??? (The Sims 4 + 23451496) [0x10b721768]
    2 ??? (The Sims 4 + 23453437) [0x10b721efd]
    2 ??? (The Sims 4 + 23070736) [0x10b6c4810]
    1 ??? (The Sims 4 + 23400167) [0x10b714ee7]
    1 <Frontmost App>
    1 ??? (The Sims 4 + 23399551) [0x10b714c7f]
    1 ??? (The Sims 4 + 23734727) [0x10b7669c7]
    1 <Frontmost App>
    1 ??? (The Sims 4 + 23464876) [0x10b724bac]
    1 ??? (The Sims 4 + 22767504) [0x10b67a790]
    1 ??? (The Sims 4 + 22769291) [0x10b67ae8b]
    1 <Frontmost App>
    1 ??? (The Sims 4 + 23134509) [0x10b6d412d]
    1 ??? (The Sims 4 + 23177456) [0x10b6de8f0]
    1 ??? (The Sims 4 + 23177456) [0x10b6de8f0]
    1 ??? (The Sims 4 + 23177438) [0x10b6de8de]
    1 ??? (The Sims 4 + 23177701) [0x10b6de9e5]
    1 <Frontmost App>
    1 ??? (The Sims 4 + 950086) [0x10a1abf46]
    1 ??? (The Sims 4 + 948348) [0x10a1ab87c]
    1 ??? (The Sims 4 + 931316) [0x10a1a75f4]
    1 ??? (The Sims 4 + 495493) [0x10a13cf85]
    1 ??? (The Sims 4 + 641764) [0x10a160ae4]
    1 ??? (The Sims 4 + 637379) [0x10a15f9c3]
    1 ??? (The Sims 4 + 525114) [0x10a14433a]
    1 ??? (The Sims 4 + 712875) [0x10a1720ab]
    1 ??? (The Sims 4 + 707266) [0x10a170ac2]
    1 ??? (The Sims 4 + 708255) [0x10a170e9f]
    8 ??? (The Sims 4 + 2013347) [0x10a2af8a3]
    3 mach_absolute_time + 35 (libsystem_kernel.dylib + 5039) [0x7fff203f83af]
    2 <Frontmost App>
    2 mach_absolute_time + 28 (libsystem_kernel.dylib + 5032) [0x7fff203f83a8]
    1 <Kernel mode>
    1 mach_absolute_time + 65 (libsystem_kernel.dylib + 5069) [0x7fff203f83cd]
    1 mach_absolute_time + 38 (libsystem_kernel.dylib + 5042) [0x7fff203f83b2]
    1 <Frontmost App>
    1 mach_absolute_time + 31 (libsystem_kernel.dylib + 5035) [0x7fff203f83ab]
    2 ??? (The Sims 4 + 2010381) [0x10a2aed0d]
    1 <Frontmost App>
    1 mach_absolute_time + 0 (libsystem_kernel.dylib + 5004) [0x7fff203f838c]
    1 DYLD-STUB$$mach_absolute_time + 0 (The Sims 4 + 27958224) [0x10bb6dbd0]
    1 ??? (The Sims 4 + 2014074) [0x10a2afb7a]
    1 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 3914) [0x7fff203f7f4a]
    1 <Kernel mode>
    1 ??? (The Sims 4 + 2010396) [0x10a2aed1c]
    1 ??? (The Sims 4 + 1954604) [0x10a2a132c]
    1 ??? (The Sims 4 + 2010361) [0x10a2aecf9]
    1 <Frontmost App>
    1 ??? (The Sims 4 + 2010347) [0x10a2aeceb]
    1 HALB_IOThread::Entry(void*) + 72 (CoreAudio + 3281536) [0x7fff21f4d280]
    1 invocation function for block in HALC_ProxyIOContext::HALC_ProxyIOContext(unsigned int, unsigned int) + 6591 (CoreAudio + 1567355) [0x7fff21daaa7b]
    1 ??? (<42F4BDEF-DF89-359B-83C6-9480BE6A546D> + 55479) [0x1325608b7]
    1 ??? (<42F4BDEF-DF89-359B-83C6-9480BE6A546D> + 191524) [0x132581c24]
    1 ??? (<42F4BDEF-DF89-359B-83C6-9480BE6A546D> + 43296) [0x13255d920]
    1 AudioConverterFillComplexBuffer + 878 (AudioToolboxCore + 987951) [0x7fff218c232f]
    1 BufferedAudioConverter::FillBuffer(unsigned int&, AudioBufferList&, AudioStreamPacketDescription*) + 371 (AudioToolboxCore + 195095) [0x7fff21800a17]
    1 AudioConverterChain::RenderOutput(CABufferList*, unsigned int, unsigned int&, AudioStreamPacketDescription*) + 106 (AudioToolboxCore + 309062) [0x7fff2181c746]
    1 BufferedAudioConverter::FillBuffer(unsigned int&, AudioBufferList&, AudioStreamPacketDescription*) + 371 (AudioToolboxCore + 195095) [0x7fff21800a17]
    1 SampleRateConverter::RenderOutput(CABufferList*, unsigned int, unsigned int&, AudioStreamPacketDescription*) + 39 (AudioToolboxCore + 164073) [0x7fff217f90e9]
    1 Resampler2Wrapper::RenderOutput(CABufferList*, unsigned int, unsigned int&) + 753 (AudioToolboxCore + 1640331) [0x7fff2196178b]
    1 Resampler2::PushConvert(float const*, float const*, float*, float*, unsigned int&, unsigned int&, unsigned int, unsigned int, unsigned int) + 505 (AudioToolboxCore + 1125033) [0x7fff218e3aa9]
    1 Resampler2::ConvertSIMD_AVX_SmallIntegerRatio(float*, float*, unsigned int, unsigned int) + 599 (AudioToolboxCore + 1529699) [0x7fff21946763]
    1 <Frontmost App>
    1 ??? (<8A493F7F-6DF8-36E0-AF30-80A904B09739> + 5471934) [0x13314aebe]
    1 ??? (<8A493F7F-6DF8-36E0-AF30-80A904B09739> + 757361) [0x132ccbe71]
    1 ??? (<8A493F7F-6DF8-36E0-AF30-80A904B09739> + 11760153) [0x13374a219]
    1 ??? (<8A493F7F-6DF8-36E0-AF30-80A904B09739> + 48940) [0x132c1ef2c]
    1 ??? (<8A493F7F-6DF8-36E0-AF30-80A904B09739> + 11908650) [0x13376e62a]
    1 ??? (<8A493F7F-6DF8-36E0-AF30-80A904B09739> + 11917350) [0x133770826]
    1 ??? (<8A493F7F-6DF8-36E0-AF30-80A904B09739> + 11916834) [0x133770622]
    1 ??? (<2B99ACC0-93C2-3CD7-B2E1-18F279886198> + 1149428) [0x13c0279f4]
    1 ??? (<2B99ACC0-93C2-3CD7-B2E1-18F279886198> + 1153460) [0x13c0289b4]
    1 ??? (<2B99ACC0-93C2-3CD7-B2E1-18F279886198> + 1656593) [0x13c0a3711]
    1 <Effective Thread QoS Default, Requested Thread QoS Default>
    38 ??? (The Sims 4 + 5684) [0x10a0c5634]
    38 NSApplicationMain + 816 (AppKit + 14211) [0x7fff22cf0783]
    38 -[NSApplication run] + 586 (AppKit + 193226) [0x7fff22d1c2ca]
    38 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1366 (AppKit + 248955) [0x7fff22d29c7b]
    38 _DPSNextEvent + 883 (AppKit + 255157) [0x7fff22d2b4b5]
    38 _BlockUntilNextEventMatchingListInModeWithFilter + 64 (HIToolbox + 201423) [0x7fff288082cf]
    38 ReceiveNextEventCommon + 709 (HIToolbox + 202156) [0x7fff288085ac]
    38 RunCurrentEventLoopInMode + 292 (HIToolbox + 202672) [0x7fff288087b0]
    38 CFRunLoopRunSpecific + 563 (CoreFoundation + 522174) [0x7fff205237be]
    37 __CFRunLoopRun + 2008 (CoreFoundation + 525951) [0x7fff2052467f]
    37 __CFRunLoopDoTimers + 307 (CoreFoundation + 630834) [0x7fff2053e032]
    37 __CFRunLoopDoTimer + 922 (CoreFoundation + 632024) [0x7fff2053e4d8]
    37 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20 (CoreFoundation + 633341) [0x7fff2053e9fd]
    37 __NSFireTimer + 67 (Foundation + 661071) [0x7fff212ec64f]
    37 ??? (The Sims 4 + 7537) [0x10a0c5d71]
    37 ??? (The Sims 4 + 7570) [0x10a0c5d92]
    37 ??? (The Sims 4 + 12373) [0x10a0c7055]
    36 ??? (The Sims 4 + 14719528) [0x10aecda28]
    36 ??? (The Sims 4 + 16434853) [0x10b0706a5]
    27 ??? (The Sims 4 + 17328025) [0x10b14a799]
    27 ??? (The Sims 4 + 17328217) [0x10b14a859]
    16 ??? (The Sims 4 + 17330240) [0x10b14b040]
    16 ??? (The Sims 4 + 23156863) [0x10b6d987f]
    11 ??? (The Sims 4 + 23153212) [0x10b6d8a3c]
    10 ??? (The Sims 4 + 23176422) [0x10b6de4e6]
    8 ??? (The Sims 4 + 23058953) [0x10b6c1a09]
    6 ??? (The Sims 4 + 23060739) [0x10b6c2103]
    6 ??? (The Sims 4 + 22868941) [0x10b6933cd]
    6 ??? (The Sims 4 + 22958054) [0x10b6a8fe6]
    4 ??? (The Sims 4 + 17663607) [0x10b19c677]
    4 ??? (The Sims 4 + 22961538) [0x10b6a9d82]
    3 ??? (The Sims 4 + 17617009) [0x10b191071]
    2 ??? (The Sims 4 + 17615765) [0x10b190b95]
    2 -[GFX9_MtlRenderCmdEncoder setFragmentTextures:withRange:] + 68 (AMDRadeonX5000MTLDriver + 895202) [0x7fff6dbdd8e2]
    2 void amdMtl_HWL_SetTexture<(AMDMtl_SqttMode)0>(GFX9_RenderCmdEncoderMembersRec*, unsigned int, id<MTLTexture>, unsigned int, unsigned int) + 75 (AMDRadeonX5000MTLDriver + 894913) [0x7fff6dbdd7c1]
    1 amdMtl_HwCmdBufUpdateRsrc(AMD_HwCmdBufInfoRec*, MTLIOAccelResource*, unsigned int, unsigned int) + 224 (AMDRadeonX5000MTLDriver + 97818) [0x7fff6db1ae1a]
    1 MTLResourceListAddResource + 210 (Metal + 92689) [0x7fff283caa11]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 amdMtl_HwCmdBufUpdateRsrc(AMD_HwCmdBufInfoRec*, MTLIOAccelResource*, unsigned int, unsigned int) + 61 (AMDRadeonX5000MTLDriver + 97655) [0x7fff6db1ad77]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 17615792) [0x10b190bb0]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 17617181) [0x10b19111d]
    1 -[GFX9_MtlRenderCmdEncoder drawIndexedPrimitives:indexCount:indexType:indexBuffer:indexBufferOffset:instanceCount:baseVertex:baseInstance:] + 1836 (AMDRadeonX5000MTLDriver + 914489) [0x7fff6dbe2439]
    1 amdMtl_GFX9_DrawIndexPrims(GFX9_RenderCmdEncoderMembersRec*, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, int, unsigned int) + 107 (AMDRadeonX5000MTLDriver + 539651) [0x7fff6db86c03]
    1 amdMtl_GFX9_ResourceMgrValidateConstState(AMD_HwCmdBufInfoRec*, GFX9_RsrcMgrRec*, GFX9_RsrcMgrConstStateRec const*) + 27 (AMDRadeonX5000MTLDriver + 777763) [0x7fff6dbc0e23]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 17663072) [0x10b19c460]
    1 ??? (The Sims 4 + 17665157) [0x10b19cc85]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 17663000) [0x10b19c418]
    1 ??? (The Sims 4 + 17664720) [0x10b19cad0]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    2 ??? (The Sims 4 + 22758132) [0x10b6782f4]
    2 ??? (The Sims 4 + 22868941) [0x10b6933cd]
    2 ??? (The Sims 4 + 22958054) [0x10b6a8fe6]
    2 ??? (The Sims 4 + 17663607) [0x10b19c677]
    2 ??? (The Sims 4 + 22961019) [0x10b6a9b7b]
    1 ??? (The Sims 4 + 17622325) [0x10b192535]
    1 -[GFX9_MtlRenderCmdEncoder drawIndexedPrimitives:indexCount:indexType:indexBuffer:indexBufferOffset:instanceCount:baseVertex:baseInstance:] + 1802 (AMDRadeonX5000MTLDriver + 914455) [0x7fff6dbe2417]
    1 amdMtl_GFX9_SetHwIndexBuffer(GFX9_RenderCmdEncoderMembersRec*, GFX9AMD_MtlBuffer*, MTLIndexType, unsigned int) + 102 (AMDRadeonX5000MTLDriver + 906939) [0x7fff6dbe06bb]
    1 amdMtl_HwCmdBufUpdateRsrc(AMD_HwCmdBufInfoRec*, MTLIOAccelResource*, unsigned int, unsigned int) + 224 (AMDRadeonX5000MTLDriver + 97818) [0x7fff6db1ae1a]
    1 MTLResourceListAddResource + 6 (Metal + 92485) [0x7fff283ca945]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 17622148) [0x10b192484]
    1 ??? (The Sims 4 + 17615430) [0x10b190a46]
    1 amdMtl_GFX9_SetBuffer(GFX9_RenderCmdEncoderMembersRec*, unsigned int, id<MTLBuffer>, unsigned long long, unsigned int, unsigned int) + 67 (AMDRadeonX5000MTLDriver + 894305) [0x7fff6dbdd561]
    1 amdMtl_HwCmdBufUpdateRsrc(AMD_HwCmdBufInfoRec*, MTLIOAccelResource*, unsigned int, unsigned int) + 193 (AMDRadeonX5000MTLDriver + 97787) [0x7fff6db1adfb]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 23055055) [0x10b6c0acf]
    1 ??? (The Sims 4 + 23060364) [0x10b6c1f8c]
    1 ??? (The Sims 4 + 23224780) [0x10b6ea1cc]
    1 ??? (The Sims 4 + 23298000) [0x10b6fbfd0]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 9331737) [0x10a9aa419]
    1 ??? (The Sims 4 + 8843603) [0x10a933153]
    1 ??? (The Sims 4 + 17663000) [0x10b19c418]
    1 ??? (The Sims 4 + 17664178) [0x10b19c8b2]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 23176218) [0x10b6de41a]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    2 ??? (The Sims 4 + 23154519) [0x10b6d8f57]
    1 ??? (The Sims 4 + 23176957) [0x10b6de6fd]
    1 ??? (The Sims 4 + 23058953) [0x10b6c1a09]
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    1 ??? (The Sims 4 + 22868941) [0x10b6933cd]
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    1 ??? (The Sims 4 + 17663000) [0x10b19c418]
    1 ??? (The Sims 4 + 17663782) [0x10b19c726]
    1 objc_msgSend + 50 (libobjc.A.dylib + 23858) [0x7fff202c8d32]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 23176422) [0x10b6de4e6]
    1 ??? (The Sims 4 + 23054719) [0x10b6c097f]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    2 ??? (The Sims 4 + 23153570) [0x10b6d8ba2]
    1 ??? (The Sims 4 + 23170023) [0x10b6dcbe7]
    1 ??? (The Sims 4 + 23153212) [0x10b6d8a3c]
    1 ??? (The Sims 4 + 23176422) [0x10b6de4e6]
    1 ??? (The Sims 4 + 23058953) [0x10b6c1a09]
    1 ??? (The Sims 4 + 23060739) [0x10b6c2103]
    1 ??? (The Sims 4 + 22868941) [0x10b6933cd]
    1 ??? (The Sims 4 + 22958054) [0x10b6a8fe6]
    1 ??? (The Sims 4 + 17663607) [0x10b19c677]
    1 ??? (The Sims 4 + 22961538) [0x10b6a9d82]
    1 ??? (The Sims 4 + 17617009) [0x10b191071]
    1 ??? (The Sims 4 + 17614845) [0x10b1907fd]
    1 -[GFX9_MtlRenderCmdEncoder setRenderPipelineState:] + 259 (AMDRadeonX5000MTLDriver + 891055) [0x7fff6dbdc8af]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 23168279) [0x10b6dc517]
    1 ??? (The Sims 4 + 23451496) [0x10b721768]
    1 ??? (The Sims 4 + 23456835) [0x10b722c43]
    1 ??? (The Sims 4 + 23733398) [0x10b766496]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 23154135) [0x10b6d8dd7]
    1 ??? (The Sims 4 + 23176347) [0x10b6de49b]
    1 ??? (The Sims 4 + 23146784) [0x10b6d7120]
    1 ??? (The Sims 4 + 17746442) [0x10b1b0a0a]
    1 ??? (The Sims 4 + 17627626) [0x10b1939ea]
    1 ??? (The Sims 4 + 17663607) [0x10b19c677]
    1 ??? (The Sims 4 + 17629890) [0x10b1942c2]
    1 ??? (The Sims 4 + 17614735) [0x10b19078f]
    1 -[GFX9_MtlRenderCmdEncoder setDepthStencilState:] + 32 (AMDRadeonX5000MTLDriver + 900016) [0x7fff6dbdebb0]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    8 ??? (The Sims 4 + 17330223) [0x10b14b02f]
    8 ??? (The Sims 4 + 23136384) [0x10b6d4880]
    6 ??? (The Sims 4 + 23141503) [0x10b6d5c7f]
    6 ??? (The Sims 4 + 23145735) [0x10b6d6d07]
    4 ??? (The Sims 4 + 23153212) [0x10b6d8a3c]
    4 ??? (The Sims 4 + 23176422) [0x10b6de4e6]
    1 ??? (The Sims 4 + 23058953) [0x10b6c1a09]
    1 ??? (The Sims 4 + 22758132) [0x10b6782f4]
    1 ??? (The Sims 4 + 22868941) [0x10b6933cd]
    1 ??? (The Sims 4 + 22958054) [0x10b6a8fe6]
    1 ??? (The Sims 4 + 17663607) [0x10b19c677]
    1 ??? (The Sims 4 + 22961019) [0x10b6a9b7b]
    1 ??? (The Sims 4 + 17622148) [0x10b192484]
    1 ??? (The Sims 4 + 17615765) [0x10b190b95]
    1 -[GFX9_MtlRenderCmdEncoder setFragmentTextures:withRange:] + 68 (AMDRadeonX5000MTLDriver + 895202) [0x7fff6dbdd8e2]
    1 void amdMtl_HWL_SetTexture<(AMDMtl_SqttMode)0>(GFX9_RenderCmdEncoderMembersRec*, unsigned int, id<MTLTexture>, unsigned int, unsigned int) + 48 (AMDRadeonX5000MTLDriver + 894886) [0x7fff6dbdd7a6]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 23054708) [0x10b6c0974]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 23054678) [0x10b6c0956]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 9331737) [0x10a9aa419]
    1 ??? (The Sims 4 + 9107105) [0x10a9736a1]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    2 ??? (The Sims 4 + 23153978) [0x10b6d8d3a]
    1 ??? (The Sims 4 + 23176422) [0x10b6de4e6]
    1 ??? (The Sims 4 + 23058953) [0x10b6c1a09]
    1 ??? (The Sims 4 + 23060739) [0x10b6c2103]
    1 ??? (The Sims 4 + 22868941) [0x10b6933cd]
    1 ??? (The Sims 4 + 22958054) [0x10b6a8fe6]
    1 ??? (The Sims 4 + 17663607) [0x10b19c677]
    1 ??? (The Sims 4 + 22961538) [0x10b6a9d82]
    1 ??? (The Sims 4 + 17616999) [0x10b191067]
    1 objc_autorelease + 44 (libobjc.A.dylib + 44140) [0x7fff202cdc6c]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 23176347) [0x10b6de49b]
    1 ??? (The Sims 4 + 23146784) [0x10b6d7120]
    1 ??? (The Sims 4 + 17746646) [0x10b1b0ad6]
    1 ??? (The Sims 4 + 17624115) [0x10b192c33]
    1 ??? (The Sims 4 + 17624622) [0x10b192e2e]
    1 -[GFX9_MtlCmdBuffer blitCommandEncoder] + 40 (AMDRadeonX5000MTLDriver + 825980) [0x7fff6dbcca7c]
    1 -[GFX9_MtlBlitCmdEncoder initWithCommandBuffer:] + 41 (AMDRadeonX5000MTLDriver + 622635) [0x7fff6db9b02b]
    1 -[GFX9AMD_MtlBlitCmdEncoder initWithCommandBuffer:] + 53 (AMDRadeonX5000MTLDriver + 698869) [0x7fff6dbad9f5]
    1 -[MTLIOAccelCommandEncoder initWithCommandBuffer:] + 53 (Metal + 86985) [0x7fff283c93c9]
    1 -[_MTLCommandEncoder initWithCommandBuffer:] + 55 (Metal + 87189) [0x7fff283c9495]
    1 -[NSObject conformsToProtocol:] + 47 (libobjc.A.dylib + 45750) [0x7fff202ce2b6]
    1 class_conformsToProtocol + 335 (libobjc.A.dylib + 46119) [0x7fff202ce427]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    2 ??? (The Sims 4 + 23141270) [0x10b6d5b96]
    1 ??? (The Sims 4 + 23143772) [0x10b6d655c]
    1 ??? (The Sims 4 + 23710456) [0x10b760af8]
    1 ??? (The Sims 4 + 22862779) [0x10b691bbb]
    1 ??? (The Sims 4 + 22864444) [0x10b69223c]
    1 ??? (The Sims 4 + 17693528) [0x10b1a3b58]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 23143664) [0x10b6d64f0]
    1 ??? (The Sims 4 + 22754361) [0x10b677439]
    1 ??? (The Sims 4 + 22758132) [0x10b6782f4]
    1 ??? (The Sims 4 + 22868941) [0x10b6933cd]
    1 ??? (The Sims 4 + 22956667) [0x10b6a8a7b]
    1 ??? (The Sims 4 + 23626340) [0x10b74c264]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    2 ??? (The Sims 4 + 17330641) [0x10b14b1d1]
    2 ??? (The Sims 4 + 23150221) [0x10b6d7e8d]
    1 ??? (The Sims 4 + 23690235) [0x10b75bbfb]
    1 ??? (The Sims 4 + 22766347) [0x10b67a30b]
    1 ??? (The Sims 4 + 23062083) [0x10b6c2643]
    1 ??? (The Sims 4 + 22748075) [0x10b675bab]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 23689840) [0x10b75ba70]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 17330461) [0x10b14b11d]
    1 ??? (The Sims 4 + 27217601) [0x10bab8ec1]
    1 ??? (The Sims 4 + 6166884) [0x10a6a5964]
    1 ??? (The Sims 4 + 6122537) [0x10a69ac29]
    1 ??? (The Sims 4 + 5691468) [0x10a63184c]
    1 ??? (The Sims 4 + 5808713) [0x10a64e249]
    1 ??? (The Sims 4 + 5819552) [0x10a650ca0]
    1 ??? (The Sims 4 + 5815378) [0x10a64fc52]
    1 ??? (The Sims 4 + 27240538) [0x10babe85a]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    5 ??? (The Sims 4 + 16978179) [0x10b0f5103]
    4 ??? (The Sims 4 + 17081556) [0x10b10e4d4]
    2 ??? (The Sims 4 + 17083992) [0x10b10ee58]
    2 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    2 ??? (The Sims 4 + 17084042) [0x10b10ee8a]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 17081564) [0x10b10e4dc]
    1 ??? (The Sims 4 + 17077991) [0x10b10d6e7]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 27281389) [0x10bac87ed]
    1 ??? (The Sims 4 + 26965257) [0x10ba7b509]
    1 ??? (The Sims 4 + 5146372) [0x10a5ac704]
    1 ??? (The Sims 4 + 5150340) [0x10a5ad684]
    1 ??? (The Sims 4 + 5144423) [0x10a5abf67]
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    1 ??? (The Sims 4 + 5247542) [0x10a5c5236]
    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
    1 ??? (The Sims 4 + 5247542) [0x10a5c5236]
    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
    1 ??? (The Sims 4 + 5247542) [0x10a5c5236]
    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
    1 ??? (The Sims 4 + 5247542) [0x10a5c5236]
    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
    1 ??? (The Sims 4 + 5247542) [0x10a5c5236]
    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
    1 ??? (The Sims 4 + 5247542) [0x10a5c5236]
    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
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    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
    1 ??? (The Sims 4 + 5247542) [0x10a5c5236]
    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
    1 ??? (The Sims 4 + 5247542) [0x10a5c5236]
    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
    1 ??? (The Sims 4 + 5247542) [0x10a5c5236]
    1 ??? (The Sims 4 + 4825284) [0x10a55e0c4]
    1 ??? (The Sims 4 + 5247542) [0x10a5c5236]
    1 ??? (The Sims 4 + 4825043) [0x10a55dfd3]
    1 ??? (The Sims 4 + 4823000) [0x10a55d7d8]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
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    1 ??? (The Sims 4 + 17501834) [0x10b174e8a]
    1 ??? (The Sims 4 + 25636903) [0x10b937027]
    1 ??? (The Sims 4 + 25654540) [0x10b93b50c]
    1 ??? (The Sims 4 + 25778363) [0x10b9598bb]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 16186485) [0x10b033c75]
    1 ??? (The Sims 4 + 25014143) [0x10b89ef7f]
    1 ??? (The Sims 4 + 24754004) [0x10b85f754]
    1 ??? (The Sims 4 + 24752602) [0x10b85f1da]
    1 ??? (The Sims 4 + 1953019) [0x10a2a0cfb]
    1 ??? (The Sims 4 + 1981477) [0x10a2a7c25]
    1 ??? (The Sims 4 + 1981751) [0x10a2a7d37]
    1 semaphore_wait_trap + 10 (libsystem_kernel.dylib + 3914) [0x7fff203f7f4a]
    1 <Kernel mode, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 8948726) [0x10a94cbf6]
    1 ??? (The Sims 4 + 8949249) [0x10a94ce01]
    1 ??? (The Sims 4 + 23296212) [0x10b6fb8d4]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ??? (The Sims 4 + 14719312) [0x10aecd950]
    1 ??? (The Sims 4 + 14719575) [0x10aecda57]
    1 ??? (The Sims 4 + 14200643) [0x10ae4ef43]
    1 ??? (The Sims 4 + 14310813) [0x10ae69d9d]
    1 ??? (The Sims 4 + 18672652) [0x10b292c0c]
    1 ??? (The Sims 4 + 14159439) [0x10ae44e4f]
    1 ??? (The Sims 4 + 22681375) [0x10b66571f]
    1 ??? (The Sims 4 + 18568802) [0x10b279662]
    1 semaphore_create + 105 (libsystem_kernel.dylib + 13169) [0x7fff203fa371]
    1 mach_msg_trap + 10 (libsystem_kernel.dylib + 3854) [0x7fff203f7f0e]
    1 <Frontmost App, Kernel mode, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 __CFRunLoopRun + 1146 (CoreFoundation + 525089) [0x7fff20524321]
    1 __CFRunLoopD🤭bservers + 385 (CoreFoundation + 527513) [0x7fff20524c99]
    1 _pthread_mutex_firstfit_lock_slow + 11 (libsystem_pthread.dylib + 8512) [0x7fff20428140]
    1 <Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    3 start_wqthread + 15 (libsystem_pthread.dylib + 9395) [0x7fff204284b3]
    3 _pthread_wqthread + 314 (libsystem_pthread.dylib + 13538) [0x7fff204294e2]
    3 _dispatch_workloop_worker_thread + 819 (libdispatch.dylib + 80797) [0x7fff20291b9d]
    3 _dispatch_lane_invoke + 375 (libdispatch.dylib + 40971) [0x7fff2028800b]
    3 _dispatch_lane_serial_drain + 263 (libdispatch.dylib + 37863) [0x7fff202873e7]
    3 _dispatch_source_invoke + 2079 (libdispatch.dylib + 91280) [0x7fff20294490]
    3 _dispatch_continuation_pop + 423 (libdispatch.dylib + 24789) [0x7fff202840d5]
    3 _dispatch_client_callout + 8 (libdispatch.dylib + 14087) [0x7fff20281707]
    2 dispatch_mig_server + 342 (libdispatch.dylib + 115211) [0x7fff2029a20b]
    2 _IODispatchCalloutWithDispatch + 33 (IOKit + 19324) [0x7fff22beab7c]
    2 IODispatchCalloutFromCFMessage + 364 (IOKit + 19707) [0x7fff22beacfb]
    1 ioAccelCommandQueueBlockFenceCallback + 52 (IOAccelerator + 28044) [0x7fff283add8c]
    1 _Block_release + 137 (libsystem_blocks.dylib + 5646) [0x7fff2016660e]
    1 objc_destructInstance + 151 (libobjc.A.dylib + 31612) [0x7fff202cab7c]
    1 objc_object:😕idetable_clearDeallocating() + 116 (libobjc.A.dylib + 32706) [0x7fff202cafc2]
    1 bool objc::DenseMapBase<objc::DenseMap<DisguisedPtr<objc_object>, unsigned long, (anonymous namespace)::RefcountMapValuePurgeable, objc::DenseMapInfo<DisguisedPtr<objc_object> >, objc::detail::DenseMapPair<DisguisedPtr<objc_object>, unsigned long> >, DisguisedPtr<objc_object>, unsigned long, (anonymous namespace)::RefcountMapValuePurgeable, objc::DenseMapInfo<DisguisedPtr<objc_object> >, objc::detail::DenseMapPair<DisguisedPtr<objc_object>, unsigned long> >::LookupBucketFor<DisguisedPtr<objc_object> >(DisguisedPtr<objc_object> const&, objc::detail::DenseMapPair<DisguisedPtr<objc_object>, unsigned long>*&) + 108 (libobjc.A.dylib + 148270) [0x7fff202e732e]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 ioAccelCommandQueueBlockFenceCallback + 44 (IOAccelerator + 28036) [0x7fff283add84]
    1 __53-[MTLIOAccelCommandQueue submitCommandBuffers:count:]_block_invoke + 161 (Metal + 135866) [0x7fff283d52ba]
    1 -[_MTLCommandBuffer didScheduleWithStartTime:endTime:error:] + 293 (Metal + 136224) [0x7fff283d5420]
    1 __37-[_MTLCommandBuffer presentDrawable:]_block_invoke + 0 (Metal + 770544) [0x7fff284701f0]
    1 <Frontmost App, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 -[_MTLCommandQueue _submitAvailableCommandBuffers] + 792 (Metal + 134587) [0x7fff283d4dbb]
    1 -[GFX9AMD_MtlCmdQueue submitCommandBuffers:count:] + 41 (AMDRadeonX5000MTLDriver + 171946) [0x7fff6db2cfaa]
    1 -[MTLIOAccelCommandQueue submitCommandBuffers:count:] + 651 (Metal + 135443) [0x7fff283d5113]
    1 IOAccelCommandQueueSubmitCommandBuffers + 127 (IOAccelerator + 27937) [0x7fff283add21]
    1 IOConnectCallMethod + 186 (IOKit + 11071) [0x7fff22be8b3f]
    1 io_connect_method + 383 (IOKit + 11560) [0x7fff22be8d28]
    1 mach_msg_trap + 10 (libsystem_kernel.dylib + 3854) [0x7fff203f7f0e]
    1 <Frontmost App, Kernel mode, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    2 start_wqthread + 0 (libsystem_pthread.dylib + 9380) [0x7fff204284a4]
    1 <Kernel mode, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>
    1 <Frontmost App, Kernel mode, Effective Thread QoS User Interactive, Requested Thread QoS User Interactive>

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    0x7fff22ced000 - 0x7fff23a45fff com.apple.AppKit 6.9 (2012.103) <BEA184D3-AAFC-3C9A-A429-64EC36F190D6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff283a7000 - 0x7fff283b3fff com.apple.IOAccelerator 439.35.2 (439.35.2) <3D41AD0E-F439-376B-9BC0-6C0C8E2B1ADE> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelerator
    0x7fff283b4000 - 0x7fff284d8fff com.apple.Metal 244.32.1 (244.32.1) <DD39E59F-3AC0-310A-A2F5-16CBD0585F5C> /System/Library/Frameworks/Metal.framework/Versions/A/Metal
    0x7fff287d7000 - 0x7fff28ad6fff com.apple.HIToolbox 2.1.1 (1056.1) <9723FD47-7604-3F36-BCFB-8EEFBE4DA791> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7fff6db03000 - 0x7fff6de17fff com.apple.AMDRadeonX5000MTLDriver 4.0.40 (4.0.0) <D43A64EF-1F68-38EE-88EC-A3F7FFF1EA83> /System/Library/Extensions/AMDRadeonX5000MTLDriver.bundle/Contents/MacOS/AMDRadeonX5000MTLDriver

    System Profile:
    Network Service: Wi-Fi, AirPort, en1
    Thunderbolt Bus: iMac, Apple Inc., 47.4
    Boot Volume File System Type: apfs
    Memory Module: BANK 0/ChannelA-DIMM0, 8 GB, DDR4, 2667 MHz, Micron, 8ATF1G64HZ-2G6E3
    Memory Module: BANK 2/ChannelB-DIMM0, 8 GB, DDR4, 2667 MHz, Micron, 8ATF1G64HZ-2G6E3
    USB Device: USB 3.1 Bus
    USB Device: FaceTime HD Camera (Built-in)
    Serial ATA Device: APPLE HDD HTS541010A9E632, 1 TB
    Model: iMac19,2, BootROM 1037.140.50.0.0, 6 processors, 6-Core Intel Core i5, 3 GHz, 16 GB, SMC 2.47f3
    Graphics: kHW_AMDRadeonProVega20Item, Radeon Pro Vega 20, spdisplays_pcie_device, 4 GB
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Sep 11 2020 16:57:49 version 9.30.440.2.32.5.61 FWID 01-129bddb
    Bluetooth: Version 8.0.0d54, 3 services, 27 devices, 1 incoming serial ports

  • aftksims's avatar
    aftksims
    6 years ago

    One last update before bed. I did a lot of troubleshooting and trying to figure out things that might trigger these freezes. I played with several graphics settings, changing things one by one. I was finally able to play with "laptop mode" checked (obviously not ideal) but I got several hours of gameplay without a single freeze. I must have spoke too soon, however because it started freezing just a few moments ago (camera angle change). Damn... and I thought I may have figured out a workaround for the time being. I've attached the spin report here in case it's useful to the team.

  • groenroos's avatar
    groenroos
    6 years ago
    @aftksims wrote:

    I must have spoke too soon, however because it started freezing just a few moments ago (camera angle change). 

    The camera angle change seems to be a fairly reliable trigger...

    Out of interest, are you using a mouse or a trackpad, and what make/model?

  • aftksims's avatar
    aftksims
    6 years ago

    I always use a mouse. I'm on a 21" iMac (2019) with upgraded RAM and graphics card (posted in a previous post). 

  • WillFoShizzle's avatar
    WillFoShizzle
    6 years ago

    i contacted EA today, i didnt expect them to fix the problem but i wanted to make sure they know a lot of us mac users are not able to play the game. 

    im gonna tweet them too, just hope someone is working on fixing this for us 

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