Game Crashing/ force quit

yvettemj 

Do you have an Apple silicon (ARM) Mac? If so please post in this thread with your exact model, year, and version of macOS [TROUBLESHOOTING] Sims 4 Crashing since 1/14/25 Update | EA Forums - 11007810

If you aren't already running Sequoia 15.3.1 please update and see if that resolves the issue.

I am running on a 2020 Intel i3-based MacBook Air running macOS 12.4. My game sometimes crashes, although not too frequently. 

I believe the issue for me is strictly performance-related, however these may help:

I tend to follow these steps that prevent around 90% of crashes:

• Use your laptop (if you're using one) on a flat surface that doesn't prevent heat from being released (like on a desk, table, lapdesk, etc. rather than on your lap, couch, etc.)
• Make sure your graphic settings aren't on a setting that may impact your processor (low - medium graphics)
• Possibly (although I haven't needed to) buy a cooling pad for your computer (they cost around $25)
• Make sure you aren't using the garage door mural item from the City Living expansion pack, that has been known to crash games and corrupt saves.
• Make sure you aren't overloading your computer/save with Residential Rentals from For Rent (a few is fine, and I haven't found this issue, but too many can impact performance and crashing.)
• Crashes can sometimes stem from lots loaded with tons of items (possibly use less when building and/or download lots with less items from the gallery.)
• On your computer, try to only run the EA App and The Sims 4 while playing the game to limit CPU usage from other apps.

I hope this helps!