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Bluebellflora's avatar
Bluebellflora
Hero+
6 months ago

Game crashing or not loading especially after updating? Post here.

If your game is crashing or not launching after recently updating it please try the two most basic and fundamental steps to resolve it before posting: Repair the game in EA App Test a new clean...
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Ntshilaa's avatar
Ntshilaa
New Novice
20 days ago

Hi everyone,

I’m having a big issue with The Sims 4 on my MacBook (13”, M1 chip) running macOS Tahoe 26.0.1.

Up until Thursday evening the game was working perfectly. But now, when I try to launch The Sims 4 from the EA App:

  • The game doesn’t even show the Electronic Arts/Maxis logo.
  • The folder Documents/Electronic Arts/The Sims 4 doesn’t get created anymore.
  • Instead, the EA Crash Reporter pops up immediately.

Here’s what I’ve tried so far:

  • Completely uninstalled and reinstalled both EA App and The Sims 4.
  • Installed the game both on my internal SSD and on an external drive (same result).
  • Cleared EA App cache.
  • Tried running EA App with Rosetta.
  • Checked system permissions for EA App (Full Disk Access enabled).

Nothing worked — the game still won’t launch at all.

👉 Has anyone else with macOS Tahoe run into this problem? Is this maybe a compatibility issue with the new macOS version or just a broken EA App update?

Thanks in advance!

leeairascott101's avatar
leeairascott101
Rising Novice
10 days ago

Im having the same issue I just updated to iOS 26.1 it won't let me launch the game. 

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