Forum Discussion
Bluebellflora
2 years agoHero+
@5pg4i5yju4zy
When you say "you got a new EA folder" do you mean you moved the Electronic Arts folder from Documents to another location and then launched the game so a new one was created, or something else?
When you say "you got a new EA folder" do you mean you moved the Electronic Arts folder from Documents to another location and then launched the game so a new one was created, or something else?
- 2 years ago@Bluebellflora yes I removed the EA folder so a new one was created.
- Bluebellflora2 years agoHero+@5pg4i5yju4zy
Thanks. You need to play a brand new save in that new clean Sims 4 folder, not move any of your previous content into it. This test whether the problem is your game installation or your Mac, or an issue in your user data folder.- 2 years ago@Bluebellflora Ohhh, okay gotcha. I'll go ahead and try that, thank you.