Newborn deleting straight after birth glitch

After I click on Give Birth, and I pick a name, the bassinet disappears and I cannot click on the baby. I can fix this by going into manage worlds and back, but it doesn't work when I had twins. One baby was fully there and the other fully deleted- not even showing up on the family tree. I don't have any mods, I tried moving the bassinet away from the walls, I factory reset the sims and repaired it through the EA app. I tried on new saves and the same thing started happening. I also didn't have a full household. I have the default settings and no custom music or content. It still isn't working and I'm really confused on what to try next.