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Cedar68's avatar
Cedar68
Not applicable
6 years ago

Lost all Sims4 progress following auto update to teen account

Hi - any help would be appreciated. My daughter had her child account automatically updated to a teen account but Sims 4 loaded without any historical progress. So she followed guidance which involv...
mac
Bluebellflora's avatar
Bluebellflora
Hero+
6 years ago
@Cedar68

Aww ☹️ I'm not sure how the upgrade would have any effect on the Sims 4 folder but I'm going to try and find out. I'll post back if I find anything.

Did she have any other backups of her Mac? Maybe Time Machine or manual backups?
Cedar68's avatar
Cedar68
Not applicable
6 years ago
@Bluebellflora Unfortunately not. She knows to now!. After initial disappointment, she has resigned herself to starting again....the blow was tempered by a further 4 expansion packs!!
Thanks for all your help

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