As stated, when I try to open Sims 4 it goes to a black screen and crashes. It say's it's not responding. I am currently using Mac OS Mojave. And yes, took out all of the CC and I am still having this issue. This is very frustrating as I know the new DLC is coming and I would love to get this resolved soon.
Thx in advance.
@BMWG12, did you try not only moving just your CC folder, but the entire Sims 4 folder to your Desktop? Sometimes just moving the one or two folders does not fully correct the problem. You should always move the entire Sims 4 folder to allow the game to fully generate a new folder as something may be corrupt in the old one.
Also, did you try to reset your game or reset Origin itself?
Here is the thread on some additional steps to try to resolve your issue.
Please respond back and let us know if these steps corrected your problem or if you are still having issues.
Hey I tried doing everything and even re-installing sims 4 but my game makes my Mac OX zoom in and sims 4 just crashes. Thanks for your help, this is so frustrating! I am using Mac OS Mojave.
Also I tried re-installing origin as well. And I am getting the same issue still. Interesting, when I launch sims my mac OS zooms in on the desktop. I tried taking a screenshoot but it looks normal right here. Just imangine my desktop zoomed in and blurry after I start up sims 4. Can anyone help me? It's almost been a month with this issue! ☹️
Hello, so I decided to launch the sims game again. What I find interesting is that I get the color wheel appearing on my mac, then after 15 seconds or so Sims 4 launches fine. I wonder why it's doing that the game usually launches almost instantly. Thank you for your help though.
