I have been unable to get past the announcement page every time I have tried to load my game (like "Spring Sale"). I have uninstalled and installed several times, and I have to restart the computer each time because I can't get out of it. Someone please help.
Edit - edited title to better reflect issue (Bluebellflora)
danemommy does hitting the escape key not get rid of the message? If not try a clean Sims 4 folder - [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548
I’ve been having issues with these here and there. Definitely clear your caches. I read on a forum if you press escape or X it lets you play! Esc worked for me, hope it works for you too
Something that I have been doing is clicking the learn more then exit button. It works most of the time...hopefully this will be fixed soon.
Locking this thread. Please post in the bug report here - Frozen game/menu after ad | EA Forums - 12008756
