Progress gone
I just went on my game after an update and all my game progress and game history is gone. Is there anyway to recover my game history. I didn’t delete anything or move any files or folders to the trash. I haven’t played in about a month and I wanted to play today and now all my progress is gone.Sims 4 old back folder doesn't work
PLEASE HELP!!! I cleaned out my mods folder just to make sure I didn't have duplicate mods in the game. Once I was done, I couldn't find the Electronic Arts folder but my saves and mods were still in game. I ended up searching for the EA folder and two came up. It asked if I wanted to replace, I said yes and my entire game was wiped. I tried to use my back up sims 4 folder to add it back to the game and it's not working. Electronic Arts folder doesn't have the sims 4 folder and when I add it in it still doesn't load. I even renamed the folder so a new one could generate but it does not. The Electronic Arts folder has an "EA app" folder and in that folder an "ARD" folder and "machine. ini". When I click on the ARD folder there is a GEADesktop folder that doesn't open when I click on it. I've tried repairing the game, logging out of the app and restarting so a new The sims 4 folder can appear and nothing. That's the only thing that pops up.
Computer and External Drive
Any ideas????????????? I've been playing my game on an external drive. I recently had an issue with my iCloud was seen by Apple. We ended up turning it off. I go to play, plug in my drive, and nothing was loaded in the game however, all the information is still on the drive. I was able to see that I have another electronics arts folder. When I looked in there, everything was empty. I moved my mods and saves in that folder, then everything was working again. So now it only recognizes my saves and mods on the computer and not the drive how it was originally. I have repaired the game multiple times. I have took out the mods and placed them back I made sure the installer location on the EA app has my external listed I've run out of ideas. I hope this made sense. Basically, I have the game in two locations, but I only want it to recognize one.Game not Launching
Hi, I'm having trouble launching The Sims 4 from the EA App on my Mac. The game appears to load but never actually launches. I’ve already tried repairing the game, uninstalling and reinstalling both The Sims 4 and the EA App, but that didn’t solve the issue. I’ve also cleared up storage on my laptop, restarted and shut it down multiple times, but nothing has worked so far. Here's the details of my Mac Model: MacBook Pro Model A2141 Year: 2019 Memory: 32GB macOS version: Sonoma 14.6.1 Storage: 685.13 GB of 1 TB
Can't play after a few hours
Every time I open a new save, I can play in that save for a few hours, and then it stops working. My sims are unable to interact with objects, and just say they can't get to them. I've tried resetting them, deleting my mods, reloading the game, everything I can think of. What should I do?Screen is glitching
I tried to build today in the sims 4 and the screen kept on glitching, I thought at first that it was because of mods and I removed them even though I only use mcc command centre and nothing else. The screen kept glitching and I recorded the screen so that I could complain to ea. Once I managed to get in contact with them they told me that they couldn't open the video file. They are Misalignment glitches in which the objects jump around the screen. This happened every few seconds in which it was so frequent that I couldn't even see the objects anymore. I first chatted with one person and then with another and I tried every single thing: connectivity, I cleared the cache twice because that's what they told me, I deleted and reinstalled the app, I updated my computer, I restarted my computer, I did everything and the issue wasn't fixed. Because I could see that on here I can't post the video of the screen glitching I took screenshots of it and it doesn't give the full representation but just imagine this sort of thing happening every 2 seconds. At the end of the chat with customer support they just told me that it's not the game's fault that this is happening. I would like to know then, where is the fault. They always say to delete mods and that mods are at fault or that something is wrong with the computer we are using but this is not true at all. The same issues are occurring even when everything is changed. It has been extremely disappointing and frustrating to play the game lately. The last time I had an issue was a few days ago in which my pets were not working, I went into cas to make a dog and I saw that all of the dogs and cats were the same size, same color, same shape. No matter which breed I entered, they still remained the same as well and nothing could be done. I contacted customer support then as well and the problem was not fixed either. they just told me to randomize the pets until I get the one that I wanted. They are extremely unprofessional and disgusting with this behaviour. Not even trying to fix the issues just upload more and more dlcs... As they are screenshots grabbed from the video you'll need to look closely to the images to notice the mistakes. Just pay attention to the windows and stairs see how they are all glitched out. The stairs from downstairs appearing on the upper floor even though I have no stairs on the upper floor, windows moving and glitching, the stairs disappearing from the place, the park from next to the building appearing in my living room.. all sorts of glitches
I NEED HELP PLEASE! "Unable to Start, Game has run out of Memory"
Hello All, Frustration is not even the right word. I have done everything the internet suggested for my MAC and nothing is working. I have attached all the photos of the error I get. Could something please help! I chatted with EA and they could not help. My game is running on an SSD. It was working fine. Here are something I tried. Cleared cache Uninstalled the game uninstalled EA tried a new account deleted activities to free up RAM space Please Help! I invested so much into this game.
