@lambchop307 What options do you see when you right-click on the game tile? Please post a screenshot.
Please also let me know whether your computer runs Windows or macOS, whether you bought the game through Origin or Steam, and whether you've ever had an EA Play subscription.
It’s not letting me sign in on main page. When I do sign in, I will send you a screenshot.
macOS
bought thru origin
no EA subscription
THANK YOU,
Ann
@lambchop307 Please do a clean uninstall and reinstall of Origin, as described in this article:
https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/
If you still can't sign into Origin, make sure you don't have a proxy enabled:
https://www.linksys.com/us/support-article?articleNum=135932
Once Origin works again, open your game library, right-click on the Sims 4 icon, and take a screenshot of the options you see.
