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junobirchstunni's avatar
junobirchstunni
6 years ago

My Sims 4 wont load August 2020

Hey so for the past few weeks my sims 4 has not launched pass the play game button (MAC). When I try to force shut down my computer it keeps coming up with an error message saying “the sims 4 is interrupting the shut down. Try again”. And I keep hitting try again and it just stays on the loading sims screen. I have to continually hold down the power button until it finally shuts off. I’ve tried this same routine every few days for the last few weeks. I’m really sad cause I really wanna play and I just bought the knifty knitting pack and was so excited to put rocking chairs in my rooms!

If you know how to help, pleeeeaasseee help me! Idk what to do sos

mac

6 Replies

  • junobirchstunni's avatar
    junobirchstunni
    6 years ago

    Why the hell didn’t you tell me that I would lose all my work from doing that?? Are you kidding? I never would have done that if I knew I would lose everything. It only loaded to the worlds and then when I try to click one , the screen goes white. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    6 years ago
    @junobirchstunnin

    Huh? How have you lost everything? All your Saves/Mods etc. are in the Sims 4 folder you moved to your desktop. Unless you've now trashed that Sims 4 folder for some reason? And emptied the bin.

    This may help you understand this basic troubleshooting step a bit better - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163

    Your game will have loaded a new Sims 4 folder, which is what we want, free of all your saves and other user data. Have you managed to use CAS yet?

    Are you still having to force shutdown your Mac when you get the white screen?

    If you've been repeatedly force shutting down your Mac I would be inclined to take it to an Apple store, if you have one nearby, and have it checked out. It's not normal Mac behaviour and can cause damage.

    Which version of macOS are you running?
  • Mandy4S's avatar
    Mandy4S
    6 years ago

    I was having similar issue after playing the Star Wars pack for the 1st time. My game was not opening at all. I did all the troubleshooting, even reinstalled the game. Nothing happened. After many hours of frustration... I maybe found the problem (at least for me).

    As the Origin itself seems to not work properly sometimes, and I saw this option on the game settings to load Origin within the game... I deactivated it, and worked back again. :D

    Hope it helps anyone with the same problem.

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