No Souls Spawned On Lot - Grim Reaper Job Site

When I traveled to the lot for my work assignment in the grim reaper job, I was given the tasks of closing fissures and collecting souls. The fissures were there and I was able to close them, but I searched the entire lot thoroughly and I don't think ANY souls actually populated on the lot, even when I'm zoomed in close. I've attached a bunch of pics of the lot. I tried exiting the game and reopening it a couple times and that had no effect. I also tried clearing the game cache. I searched online for this issue and saw a thread that said sometimes it can be mod interference - but I don't have any mods downloaded and the mod folder is empty. I play on a Mac via the EA App.