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August1965's avatar
August1965
Rising Rookie
6 days ago
Solved

Nothing new downloaded for 25th anniversary

I did the download of the 70+ new items today using the EA app.  It first said there was a problem then told me to click the button to restart the download and I did.  It said it was complete and the...
  • Bluebellflora's avatar
    Bluebellflora
    3 days ago

    - Marking as solution for troubleshooting visibility -

    Please try this workaround:

    1. Rename the Sims 4 folder in Documents > Electronic Arts
    2. Launch the game so a new one is created. Leave it running for a bit to see if the SDX drop is initiated. Restart when prompted
    3. Check the items are in your game
    4. If items are now in the game copy your saves, Mods and Tray folders into the newly created Sims 4 folder, replacing existing empty folders

     

    If you don't have the SDX items in your game please post a screenshot here of the content folder and all folders within opened showing all files.

    For reference, I have the SDX drop items in my game and these are all the files I have in the Content folder:

    The timestamps can sometimes help with troubleshooting. In my screenshot above the SDX items were installed when I launched this installation of the game for the first time since they were released. The time stamp shows this as 13:43. Each time you load your game the retail.mac.contentmanifest file should update with the current time, as you can see where my game was last launched at 15:45 today

    The Content folder should store all the SDX drops between patches. Once the game is patched the folders, in this case 1.content.beta.mac.31.0.2, are automatically removed by the game as the items are in the patch.

    For all those who don't have the SDX items in their game, please can you compare your folders to my screenshot. Posting a picture of your folder would help for comparison :)

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