Forum Discussion

8 years ago

Origin will not launch on macos high sierra

When i try to launch origin, the dot under its icon signifying its open will appear and the icon will bounce, howewer, it just dissappears and the icon stops bouncing, giving me no error message. Yes...

mac

HerobrineMatej

8 years ago

@Bluebellflora

Ive added some screenshot to the original question

After i ran reset origin it asks me if i accept terms and conditions, i clicked yes and it closed immediatly after.

Also i use AVG

Bluebellflora

Hero+

8 years ago

Thanks both for your replies 🙂

@HerobrineMatej

Can you completely turn off your antivirus and try again?

@Puntosa

Are you running any antivirus or 3rd party firewall?

Anonymous
8 years ago
Approved
@Bluebellflora
Yes I am running Malwarebytes. I tried uninstalling and then installing Origin and running it, still doesn't work.
HerobrineMatej
8 years ago
@Bluebellflora
Nope, that did not help
I turned off both of the shields
- Bluebellflora
  Hero+
  7 years ago
  @HerobrineMatej @Puntosa
  
  Ok, bit bizarre. Can you work your way through all the suggestions in the Mac Origin help thread - https://answers.ea.com/t5/The-Sims-Mac/MAC-Origin-Troubleshooting-and-Information/m-p/5371659#M3386
  
  Try flushing the DNS and checking your proxy settings first.
  - HerobrineMatej
    7 years ago
    What does "Try flushing the DNS and checking your proxy settings first." mean?