Hero+

Re: MY GAME HAS DELETED

Sounds like a new Sims 4 folder has been created when you launched the game. The scratch folder is created when you launch the game but automatically deletes when you quit the game. If your game crashes the Scratch folder can remain behind but you can delete it.

Let's do a search of your Mac for files ending .save using Terminal. Open Terminal (Applications > Utilities), copy and paste the following then hit Enter/Return:

find / -name "*.save" 2>/dev/null

It will take a while so let it do it's thing. Please copy/paste the results here.

5 Replies

LilyBea1
5 years ago
@Bluebellflora
/Users/lilywingate/.Trash/The Sims 4/Slot_00000002.save
/Users/lilywingate/iCloud Drive (Archive)/Documents/Electronic Arts/The Sims 4/saves/Slot_00000003.save
/Users/lilywingate/iCloud Drive (Archive)/Documents/Electronic Arts/The Sims 4/saves/Slot_00000004.save
Lily-Beas-MBP:~ lilywingate$

Thank you so much for helping me out here! above is what appeared after i typed in the code you gave me
Bluebellflora
Hero+
5 years ago
@LilyBea1

Thanks 🙂

Have you recently disabled iCloud Drive? That iCloud Drive (Archive) folder contains your Documents folder which contains the Electronic Arts > Sims 4 folder. You need to move the Electronic Arts folder directly into the Documents folder so the file path would be:

/Users/lilywingate/Documents/Electronic Arts/The Sims 4/saves/
boboddy1234
5 years ago
You are brilliant! Thank you so much, i just spent over an hour stressing i had lost all my games. This worked a treat.
LilyBea1
5 years ago
hi sorry this is so late! so my saves folder is in documents, when i click on it there is a folder within labelled scratch and then inside of that is a folder labelled scratch_8258 with nothing inside of it
Bluebellflora
Hero+
5 years ago
@LilyBea1

Please could you click on your saves folder once to select it then go to File > Get Info. Under the General > Where section near the top of the info window please copy and paste the location of your saves folder here.
LovelessBlue23
Newcomer
4 months ago
Hello! something like this happened to me as well and i know this post was made 6 yers ago... but i got kinda lost following the instructions you left. this is what my Mac got from the search, if you could kindly help me :(
/System/Volumes/Data/Users/loveless/Documents/Electronic Arts/Electronic Arts/The Sims 4/saves/Slot_00000003.save
/System/Volumes/Data/Users/loveless/Documents/Electronic Arts/Electronic Arts/The Sims 4/saves/Slot_00000002.save
/Users/loveless/Documents/Electronic Arts/Electronic Arts/The Sims 4/saves/Slot_00000003.save
/Users/loveless/Documents/Electronic Arts/Electronic Arts/The Sims 4/saves/Slot_00000002.save
loveless@Lovelesss-MacBook-Air ~ %
Bluebellflora
Hero+
4 months ago
LovelessBlue23

You have an Electronic Arts folder in an Electronic Arts folder. The file path must be:

/Users/loveless/Documents/Electronic Arts/The Sims 4/saves/Slot_00000003.save

Not:

/Users/loveless/Documents/Electronic Arts/Electronic Arts/The Sims 4/saves/Slot_00000003.save