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Re: Origin gallery offline + blank homepage

@ermime

It's very possible something was deleted that shouldn't have been. Apps that apparently clean up your Mac are dreadful and can often remove files they shouldn't.

Run the Origin reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/

Perform a super repair of your game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M815

If you're still having connection issues check the Origin /Mac thread and try the other suggestions here - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p/5371659#M3387

1 Reply

  • ermime's avatar
    ermime
    5 years ago

    Hey thank you so much. Ran the Origin repair, and the gallery is still offline, and the opening screen is still white above expansion packs. it looks like i might have to completely reinstall the game.

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