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14 Replies

  • MimiJanvier's avatar
    MimiJanvier
    New Novice
    3 years ago

    Hi 

     Thanks

    I followed all the steps and I'm still having the same issue. Most packs still say "details".

  • MimiJanvier's avatar
    MimiJanvier
    New Novice
    3 years ago

    I have no CC in the game the bed is from the University pack.

    These are all the packs that are marked as "details" and not showing.

     Expansion Packs

    1.Cottage Living 

    2.Discover University

    3.Eco Lifestyle

    4.Get Famous

    5.Get to Work

    6.Get Together

    7.Growing Together

    8.High School Years

    9.Island Living

    10.Snowy Escape

    Game Pack

    1.Dream Home Decorator

    2.Realms of Wolrd

    3.Star Wars™: Journey to Batuu

    4.StrangerVille

         Stuff Pack

    1.Laundry Day Stuff

    2.My First Pet

    3.Nifty Knitting

    4.Paranorma

    5.Tiny Living

    6.Toddler Stuff

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @MimiJanvier

    Most of my packs also say “Details” but the content loads fine.

    Did you properly uninstall Origin and get rid of every single file in the guide or just trash the app?
  • MimiJanvier's avatar
    MimiJanvier
    New Novice
    3 years ago

    Yes,  I properly uninstall Origin and removed all Origin files

    The first time it didn't work so I did it a second time and Im still having the same issues.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @MimiJanvier

    I've no idea why you're still having this issue if you have properly uninstalled and re-installed Origin and the game. Which exact model Mac and version of macOS do you have?
  • MimiJanvier's avatar
    MimiJanvier
    New Novice
    3 years ago

    I re-installed Origin by going on EA and getting the MacBook version. 

    I have a MacBook Pro ( Retina Early 2015)

      macOS Monterey, Version 12.6.3 the most updated version.

  • MimiJanvier's avatar
    MimiJanvier
    New Novice
    3 years ago

    I've attached a picture of my Mac and a picture of the Origin/ files I deleted for the 3rd time. 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @MimiJanvier

    What is in that Sims 4 folder at the bottom of the trash window that is using so much space? 5.6GB is a ridiculously large TS4 folder if you don’t use CC.
  • MimiJanvier's avatar
    MimiJanvier
    New Novice
    3 years ago

    ohh .. snap ha ha 😞 . I just noticed this was my backup folder with all my mods and CC's. They were not in the game at all.

    All my packs and the Sims 4 are on my External hard drive. I notice that the base game is fine all the items are showing up. It's only the packs I'm having an issue, something is missing/ broken.

  • MimiJanvier's avatar
    MimiJanvier
    New Novice
    3 years ago

    I added the screenshot and filter to the base game to show you that the base game objects are showing up/ working in the game. The objects/ clothes from all the packs are not showing at all. When I put or transfer an object in the game it gives me this error " Object is missing its footprint resource".

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    3 years ago
    @MimiJanvier

    Maybe it's the external drive. It can happen if the connection isn't fast enough and the drive is frequently unplugged. You could try reformatting it and starting again with the installation.

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