Re: [PARTIAL FIX] Sims 4 CAS cursor glitch

Well Nothing fixed in Mojave final, the same problem still exists, at least on my set up. Maybe ( I doubt it ) it will fix for some.

@twmuse

That's unfortunate ☹️ .  Thank you for the info. 

Do you have the same hardware that you listed previously?

https://answers.ea.com/t5/The-Sims-Mac/INFO-REQUEST-Sims-4-CAS-cursor-glitch/m-p/6448164#M10098

@twmuse

OK thank you.  We'll continue to look into it and engage with Apple if needed.

@PiinkxAces @twmuse

I'm not sure if this will be of any help to EA but it wouldn't hurt to provide the info anyway. Could you go into Documents > Electronic Arts > The Sims 4 and open the Config.log file. Scroll up near to the top and you'll see your graphics card info, like this:

=== Graphics device info ===
Number:          0
Name (driver):   Radeon Pro 560
Name (database): AMD Radeon R9 450 and 460 [Found: 1, Supported: 1]
Vendor:          ATI
Chipset:         Vendor: 1002, Device: 67ef, Board: 00000179, Chipset: 00c0
Driver:          AMD Radeon Pro 560 OpenGL Engine, Version: 0.1.68.20
Driver version:  20
Monitor:         00000000
Texture memory:  3953MB

Could you please copy and paste the information here? 

Thanks 🙂

I updated to Mojave and still have the issue. There's my config.log info:

=== Graphics device info ===
Number: 0
Name (driver): Intel Iris Pro Graphics 6200
Name (database): Intel (R) Iris Graphics 6200 [Found: 1, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 1622, Board: 0000014f, Chipset: 000a
Driver: Intel(R) Iris(TM) Pro Graphics 6200, Version: 0.12.0.34
Driver version: 34
Monitor: 00000000
Texture memory: 3072MB

Same hardware.

Here is mine

=== Graphics device info ===
Number:          0
Name (driver):   Intel Iris Pro
Name (database): 4th Gen Intel(R) Core processor graphics HD 5200 Iris Pro - Desktop GT3 [Found: 1, Supported: 1]
Vendor:          Intel
Chipset:         Vendor: 8086, Device: 0d22, Board: 00000122, Chipset: 0008
Driver:          Intel Iris Pro OpenGL Engine, Version: 0.12.0.34
Driver version:  34
Monitor:         00000000
Texture memory:  1536MB