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9 Replies
- @tooties0908
It would help because it may be a hardware issue and a failing GPU. Have you tried a whole new clean game folder to discount your user data? https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163 Oh, I will try to get it a screenshot. No I didn’t try a new folder because all the custom content I have.
- @tooties0908
Please try the clean folder so as to not waste unnecessary troubleshooting steps when the issue could be mod related. Ok I will try that so do I just take the whole sims 4 folder out and try to play sims again , oh and with the clean folder do I put my cc back inside ? And will it take all my cc on my sims off the sims with a new folder ?
which post do I look at on there that can help me
It says nothing about a red line and my game crashing only about a mac and other stuff.
- @tooties0908
You’re following the instructions to create a new Sims 4 folder. You have to test in a new clean game with NONE of your current saves/mods/settings etc. if you’re still getting the issue then it may be a problem with your Mac but troubleshooting is a process of elimination. This is step 1.
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