Forum Discussion

Re: Red line when sims 4 game crashes

@tooties0908

Please try the clean folder so as to not waste unnecessary troubleshooting steps when the issue could be mod related.

6 Replies

  • tooties0908's avatar
    tooties0908
    4 years ago

    Ok I will try that so do I just take the whole sims 4 folder out and try to play sims again , oh and with the clean folder do I put my cc back inside ? And will it take all my cc on my sims off the sims with a new folder ?

  • tooties0908's avatar
    tooties0908
    4 years ago

    It says nothing about a red line and my game crashing only about a mac and other stuff.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    4 years ago
    @tooties0908

    You’re following the instructions to create a new Sims 4 folder. You have to test in a new clean game with NONE of your current saves/mods/settings etc. if you’re still getting the issue then it may be a problem with your Mac but troubleshooting is a process of elimination. This is step 1.

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