Forum Discussion

Re: sims 4 tiny living...the floor is reflecting the sky? / floors not showing up

@FeistyMcFeisty 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162

The specs you posted are various configurations, we need to know your exact Mac please 🙂

If you'd like to upload a save I'd be happy to test it.

4 Replies

  • FeistyMcFeisty's avatar
    FeistyMcFeisty
    5 years ago

    @Bluebellfloralol i feel like a dork...anyhow i meant to delete the parts that weren't a part of mine but yeah posting when you're exhausted isn't a great idea.

    anyhow.

    Processor -- 2.4 GHz 8-Core Intel Cor i9
    Memory - 64 GB 2667 MHz DDr4
    Graphics AMD Radeon Pro 5500M 8GB Intel UHD Graphics 630 1536MB

    -- its a 16in 2019

    edit:

    resent screenshots -- according to these the floors work (so far) when only at Ultra graphics mode and with laptop-mode not activated. I just really want to help other people that may have had these issues.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    5 years ago

    @FeistyMcFeisty 

    Ewwww, that looks horrible! We could try and add your GPU to the GraphicsCards file and see if that helps. Could you open the Config.log file in your Sims 4 folder and c/p the following section here:

    === Graphics device info ===
    Number:          0
    Name (driver):   Radeon Pro 560
    Name (database): AMD Radeon R9 450 and 460 [Found: 1, Supported: 1]
    Vendor:          ATI
    Chipset:         Vendor: 1002, Device: 67ef, Board: 00000179, Chipset: 00c0
    Driver:          macOS Metal driver, Version: 0.0.0.0
    Driver version:  0
    Monitor:         00000000
    Texture memory:  4096MB
  • FeistyMcFeisty's avatar
    FeistyMcFeisty
    5 years ago

    I did this -- glitch is still present...((.also unrelated I noticed that the use a pre-made-style section in CAS doesn't show up for spellcasters after the recent update it works for every other occult and for generic sim males and sim females)).

    so here are even more screenshots -- they are occurring with laptop mode mostly i believe and the coloring on the "floor" tile is a reflection of the walls?...so basically the floor is acting like a giant mirror? the flashing rave thing that happened on low-settings didn't happen again luckily.

Featured Places