Forum Discussion

Re: Unable to start: The Sims 4 is already running - Mac only

@Munteax

Yes, your Mac meets the minimum requirements 🙂 In Origin please click on Origin then Preferences in the menu bar. In the Origin window click on Installs & Saves. What is the Game library location? It should be your Applications folder.

6 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    I found it and did as you instructed (deleting the sims 4 under the macOS folder), yet now it just created something called; the sims 4_stream, info.plist,GraphicsRules.sgr and so on in the folder. The game still tells me its already running. Sorry to trouble you and thanks for the help. - Should I try resetting origin again?

  • Anonymous's avatar
    Anonymous
    9 years ago

    origin told me i had to download the game after I deleted the macOS sims 4. It only took a couple of seconds to download and when I tried starting the game it told me the same error.

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    9 years ago

    @Munteax

    Urgh ☹️ Let's start from new again. If you want to keep any saves you have then move the Sims 4 folder from Documents > Electronic Arts onto your desktop or to another location.

    - Right click on the game in Origin and choose Uninstall

    - Next, run the Origin reset tool

    - Now drag the Origin app from your Applications folder to the Trash

    - Empty the trash and restart your Mac

    - Re-download Origin, install it and sign in

    - Download the game and see if you can play.

  • Anonymous's avatar
    Anonymous
    9 years ago

    I just did all that.... and it still doesn't work... Haha I've never had this much trouble with a game before

  • wolf0708's avatar
    wolf0708
    6 years ago

    does a Mac late 2014 have the requirements? my thing is doing the same thing.

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