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Bluebellflora's avatar
Bluebellflora
Hero+
4 years ago

[READ FIRST] Saves, CC/Mods or Library items disappeared? iCloud issues

ISSUE Saves One minute your game is working fine. The next you go to play and the Load Game button has disappeared, there seems to be no way to play an existing save. CC/Mods Newly added ...
null
file structure
icloud
mac
Bluebellflora's avatar
Bluebellflora
Hero+
2 years ago

@alainamarie97 

A Spotlight/Finder search does not find the Sims 4 folder when it is in the correct location in Documents > Electronic Arts because it is hidden. No idea why, this is something between EA and Apple. Please open Terminal and copy and paste the following search command then hit Enter/Return:

find ~ -type d -name "*The Sims 4*" 2>/dev/null

After a little while it will return the results of the search. Please copy and paste the results in a post here. This is a thorough search of your Mac user account and will show us all directories with The Sims 4 in the title.

alainamarie97's avatar
alainamarie97
2 years ago

/Users/alainahanning/Library/Mobile Documents/com~apple~CloudDocs/The Sims 4

/Users/alainahanning/.Trash/The Sims 4 2.16.51 PM

/Users/alainahanning/.Trash/The Sims 4

/Users/alainahanning/.Trash/The Sims 4 2.20.50 PM

/Users/alainahanning/.Trash/The Sims 4 2.16.28 PM

MacBook-Air:~ alainahanning$

 

 

  • Bluebellflora's avatar
    Bluebellflora
    Hero+
    2 years ago
    @alainamarie97

    Thanks. That's pretty clear. There is a Sims 4 folder in your iCloud Documents folder, four in the Trash and that's it. Where did you think the rest were?
    • alainamarie97's avatar
      alainamarie97
      2 years ago

      I knew i had put 4 into the trash because they didn't have any mods or save files in them. The one in my icloud I cant seem to get back. If i try moving it from the cloud drive to my desktop or documents folder it just says "preparing to move" with a loading bar but doesn't actually move it anywhere. and even tho this folder in the icloud does have some cc/mods and saves in it, it doesn't have as nearly many as i originally had before doing the mac update. 

      • Bluebellflora's avatar
        Bluebellflora
        Hero+
        2 years ago
        @alainamarie97

        Files don’t just randomly delete themselves. iCloud has done what it’s meant to, stored files in the cloud. You still have it enabled, you need to free up space and disable it. Have you used any apps that claim to free up space on your Mac?

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