I've also had the same issue on Microsoft, so it's likely from their end.
PugLov3r55 Are you experiencing it now or it’a just recurring thing? The one time I got problems I just duplicated the folder and transfer my saves. Worked fine. This time I tried everything and nothing.
Maybe there was a sims update or something. I also saw that in case of Mac could be because iCloud Drive was doing syncs in the documents folder, where the sims 4 is… if anyone knows something about it, please feel free to share.
