Forum Discussion

Anonymous

8 years ago

Solved

Sims 4 is already running mac

I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode: [ed35e0ea:29f00e76:00000000:18a1dd51] I've ...

mac

Bluebellflora
8 years ago
@Munteax

If you have created, or attempted to create, a symlink to store your Electronic Arts/The Sims 4 folder on an external drive head over to this thread instead - https://answers.ea.com/t5/Mac/-Creating-a-symlink-in-macOS-to-store-the-Sims-4-folder-on-an/m-p/12329439

Go to System Preferences/Settings > Privacy & Security > Files & Folders and make sure the game has access to the Documents folder. If your game is installed on an external drive it also needs access to removable volumes. Or System Preferences/Settings > Privacy & Security > Full Disk Access and give the game full access.

If you're really stuck, set up a new user account on your Mac and make sure you allow all accesses when prompted by the OS.

mlkhny

8 years ago

It's definitely the sims 4 - I guess that error message has been around for a while then.
It wasn't the graphics or anything like that. Something wrong with the files...
EA left me to hang and hung up on my multiple times until I got right pissed and fixed it by my damn self.
If anyone wants to know how I did it, I'll let em know. But I don't wanna help this whack site that couldn't help me...
If you do need help with this exact thing though lemme know!