Forum Discussion

6 years ago

sims 4 save files missing after expansion pack download

Hello,

I recently switched computers on which I play the sims on. I installed the game on the new computer I'm using and played for a few hours before noticing that a few of my expansion/game packs (city living, seasons, and dine out ) were missing. So I went to download them through origin; when it was completed I went to go play it and realized my saved game was missing and I can not find any of the save files in my documents.

Does anyone know how this issue would have been caused? I've never lost a saved game before this.

mac

2 Replies

puzzlezaddict
Hero+
6 years ago
@LitaAndStephfan Does your computer run Windows or macOS, and what version? Do you have your system set to sync Documents with cloud storage (OneDrive or iCloud)? If so, please disable that function, start a new save to test, play for a few minutes, save, quit, reload, and see whether your save is there.
LitaAndStephfan
6 years ago
I’m using a MAC running on Mojave. My documents sync to iCloud. I’ll try your suggestion and see what happens.