Forum Discussion
I am having the exact same issue. How did you fix it? I just got the game and have yet been unable to play it at all because of this
ME TOOOOOOOOO HOW DID YOU FIX IT????
- Bluebellflora8 years agoHero+Go into Documents > Electronic Arts > The Sims 4 and trash the Options.ini file then try launching your game again.
- 7 years ago
I know this is super old but I'm having the same issue. I've tried deleting the Options.ini file (and emptying my trash can) multiple times but nothings working. I'm on a Macbook Pro if that helps at all. if anybody has any suggestions they would be much appreciated but I'm not the best with computers so if you could make any instructions quite simple that would be REALLY helpful haha
- puzzlezaddict7 years agoHero+
@hbox36012 The first thing to try is to turn off Origin in-game: Hover over your username in Origin and select Application Settings to see the tab.
If you still can't launch the game, drag your entire TS4 game folder out of Documents and onto your desktop. When (if) it launches, a clean folder will spawn with no content. If you can start a new save in this folder—no need to spend time on it; this is just for testing—you can move the contents of your Saves and Tray folders from the old game folder to the new one.