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balletbaby55's avatar
balletbaby55
Newcomer
1 day ago

The Sims 4 fails to launch, game window created but never renders

Issue:
The game will not launch. When starting via EA App or directly via the executable, the process starts, the dock icon shows the loading spinner, and system logs confirm the app creates windows and registers normally with macOS — but no game window ever actually renders on screen. After roughly 10-15 seconds the process silently quits with no crash report generated in Diagnostic Reports, and no error logged by the game itself.

Steps already tried (no change in behavior each time):

  • Full clean uninstall and reinstall of the game
  • Removed all custom content/mods (tested with zero mods — same result)
  • Reset in-game graphics settings (deleted options.ini)
  • Ran the app under Rosetta
  • Repaired the game via EA App
  • Confirmed no crash logs are generated in ~/Library/Logs/DiagnosticReports
  • Confirmed via log show that the process creates windows and registers with the system, but stops producing activity shortly after with zero logged errors or faults

Suspected cause: Based on other reports from players on macOS Tahoe 26.x, this appears to match a known Metal graphics driver rendering incompatibility between the current Sims 4 build and the newest macOS version — the game creates its window but never successfully renders to it.

1 Reply

  • balletbaby55​ 

    balletbaby55 wrote:

    Full clean uninstall and reinstall of the game

    Please confirm the process you used here.

    balletbaby55 wrote:

    Ran the app under Rosetta

    Why? Which model Mac do you have?

    balletbaby55 wrote:

    Confirmed via log show that the process creates windows and registers with the system, but stops producing activity shortly after with zero logged errors or faults

    Which log? You confirmed that there are no logs in ~/Library/Logs/DiagnosticReports. 

    The most fundamental and basic troubleshooting step to try is to rename your Sims 4 folder so a new one is produced [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548 Please follow those instructions and let us know how you got on.

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