downloaded origin again after many years. i still had the sims 4 legacy which isn't supported anymore. my mac os is Ventura 13.4.1 metal 3 and the sims 4 STILL WILL NOT launch when i click to play. i've uninstalled origin and deleted the origin cache following tips from previous post but nothing works.
if anyone knows what do that'll be great.
Clearing just the Origin cache is useless - https://answers.ea.com/t5/Origin-Mac-Client-Technical/Clearing-Origin-cache-on-Mac-the-correct-way/m-p/12352783#M137370
Did you repair the game?
Follow these steps to launch a new clean game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612394#M163
Yes! I followed all your tips and idk what’s wrong. Please can you help me. I would love to show you exactly what I mean
Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612396/highlight/true#M162
Are you getting an error message? If so please post a screenshot.
If not, what exactly is happening when you try to launch the game? Are you trying to launch it from the app or by pressing play in Origin?
1. legacy edition - i've had this version since 2020
2. no, i am not running antivirus
3. yes, i've tried to repair the game in Origin
4. I have those but I can't check if they are corrupted or not as The Sims will not open
5. uploaded a screenshot of the storage - i also have an external hard drive that i use
I click "play" on origin, the sims app icon appears in my docs. after some seconds (once i hover over the app it says "application not responsive") it disappears (without opening) and takes me back to origin. I do not get any error msgs. screenshots attached
I am having the same issue now :/
Mine didn't either and my Mac is updated it worked fine yesterday but this morning I couldn't launch I put my password in and nothing happened it went blank. Just bought the new Ranch Pack too. I played on it since it came out last Thursday and now I can't I uninstalled Origin and reinstalled it but it still doesn't work. Help!
