TS4 blocking on loading page
I have a Macbook Air Intel HD 6000 with OS Monterey 12.7.6. Few months ago the game has stopped working, it remains blocked on the plumbob loading page. I have tried everything, but it still won’t ...
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The crash report you're referencing is a macOS error log which would have had a lot more information, the bit you've referenced only indicates it was probably some sort of memory issue. Are there any LastException or LastCrash reports in the Sims 4 folder from the last time you tried to launch the game? If so please copy/paste the contents here. They are far more useful than a macOS error log. Can you please provide all the info from Apple > About This Mac, I'm guessing your Mac is probably 8-10 years old now.
Can you please try a clean Sims 4 folder as described here - [INSTRUCTIONS] How to troubleshoot and test a broken game | EA Forums - 11864548
Sure! I just got that error log from the crash that i am uploading.
I play on a MacBook Air (13-inch, 2017),
1,8 GHz Intel Core i5 dual-core
8 GB 1600 MHz DDR3
Intel HD Graphics 6000 1536 MB.
I already tried with the clean Sims folder, I've been trying to open the sims 4 even by letting it create a new folder and all but it still won't work :( I don't think it's a problem with my saves
Thanks but again that is a macOS error report and not very helpful at the moment and it is dated from the 9 November, not immediately recent. Please rename the Sims 4 folder in Documents > Electronic Arts, just add a 1 or something to the folder name. Then launch the game. Is a new Sims 4 folder created? If so, please take a screenshot of the contents of the Sims 4 folder, make sure the items are in list order.
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