I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:
[ed35e0ea:29f00e76:00000000:18a1dd51]
I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please
(Edited title showing as added to the compiled list - Bluebellflora)
Unable to start:
The Sims™ 4 is already running.
[ed35e0ea:29f00e76:00000000:18a1dd51]
When I try to open Sims 4 this prompt comes up.
I have tried updating, exiting everything, reinstalling etc...
any ideas?
I had this happen I play on Mac I think you should
1 uninstall
2 reboot
3 BACK UP YOUR SAVES
OH MY GOD THANK YOU SO MUCH!!! I have been searching for an answer for hours and this is the ONLY answer that worked!!!!! Bless you, you are a godsend
first try to delete userdata.lock file
you can find it on documents=>EA folder => the sims 4 folder
thank you!!!
and delete every mod you have on mod folder
