I bought the game june 2016 and I've never been able to open it, since origin keeps telling me that "the sims 4 is already running" with the errorcode:
[ed35e0ea:29f00e76:00000000:18a1dd51]
I've already tried reinstalling origin and resetting it. I've checked my task manager and it is not running. I've gotten a new macbook (the touchbar one) and it still tells me that the sims 4 is already running. Help me, please
(Edited title showing as added to the compiled list - Bluebellflora)
I have a MacBook Air running macOS Sierra 10.12.6
Installed a new Sims4 yesterday.
I can't get past "The Sims4 is already running:
ed35e0ea:29f00e76:00000000:18a1dd51
I've done mac updates, reinstalled both the game and origin. I'd appreciate any suggestions. 🙂 Thanks
Thanks for your help, but I had already tried that from previous posts.
Good news though. After a full day of various work-arounds I tried making a new user account and opening it from there. Worked first time! A crazy-easy solution. I'm not sure why it works, but it does. Yeah!!!
Thanks again.
How did you get it working? I have been having this issue for a while now, I even bought my own Sims 4 and stopped using my friends to see if that helped. It didn't ☹️
This worked for me ! I moved it out and sims opened right up. Thank you !!
@Red13Flash wrote:I have a MacBook Air running macOS Sierra 10.12.6
Installed a new Sims4 yesterday.
I can't get past "The Sims4 is already running:
ed35e0ea:29f00e76:00000000:18a1dd51
I've done mac updates, reinstalled both the game and origin. I'd appreciate any suggestions. 🙂 Thanks
If anybody is still having problems with this, the problem is your privacy settings not allowing access to Sims 4. Go to your security and privacy settings (firewall) and allow Sims 4 to gain access with all documents and files of your pc or mac.
i started having this problem when I accidentally hit “dont allow” on a prompt to open Sims 4.
